Hi! I understand you’re having trouble with templates not working and that you can’t post on Zoomerang. Let’s get this sorted out together. To better assist you, could you please tell me a little more? For example:
- Are you trying to use your own templates or ones from other users?
- What exactly happens when you try to post? Do you get an error message or does the app just not respond?
- Have you already tried any fixes, such as restarting the app or your device?

Meanwhile, here’s a straightforward approach to try:

1. Check your Internet connection: Ensure your device is connected to Wi-Fi or cellular data with a good signal. Sometimes posting fails due to unstable connections.
2. Update the app: Go to your app store and confirm that your Zoomerang app is up to date. Sometimes older versions can have bugs affecting posting.
3. Clear the app cache: On your Android device (OS version 10), go to Settings > Apps > Zoomerang > Storage > Clear Cache. This can fix temporary app glitches.
4. Re-login: Log out of your Zoomerang account and then log back in to refresh your session.
5. Try creating and posting a template again correctly: Go to your Profile, tap “+ Template,” choose your video, crop/edit if needed, then press Next to add any extras and finally post. This is the usual process to follow1.

If these steps don't resolve the problem, let me know what happens when you try each one, and we can dig deeper. Also, is your app showing any prompts or restrictions when posting?

Looking forward to your reply, and we’ll get your templates posting properly! Are you satisfied with this initial guidance so far?