Hi there! I understand you're having trouble hearing your friends in the Trickster Cards app, and you've already tried stopping and restarting the video. Let's work together to get the audio working for you.

First, let's check the basics:
1. Make sure your device volume isn't muted or turned down too low.
2. Since you're on Windows 10, check the system volume mixer by right-clicking the speaker icon in the taskbar and selecting "Open Volume mixer." Ensure the volume for your browser or Trickster Cards app is up and not muted.
3. Verify that your output audio device (speakers or headphones) is correctly selected. You can do this by clicking the speaker icon and ensuring the proper device is chosen.

Next steps within the app:
4. Check the in-app audio settings. Sometimes there is an option to mute or adjust volume for voice chat or game sounds—make sure those are enabled.
5. If there is a voice chat mode, see if it’s set to “Auto” or “Push to Talk.” Setting it to Push to Talk might help if audio is not coming through automatically.

Also:
6. Try restarting your computer to clear any temporary glitches that might affect audio.

After trying these, test the audio again. If you still cannot hear your friends, let me know, and we can look deeper into other settings or potential connection issues.

Are you able to try these steps now?