Hi there! I understand your Melnor BT app is stuck on "searching for devices" on your Mac running OS X 10.15.7. Let’s see if we can get that sorted for you.

To start off, can you confirm a couple things for me?
- Is your Mac’s Bluetooth working fine otherwise? For example, can it detect other Bluetooth devices?
- Have you already tried restarting your Mac or the Melnor device?
- Do you have the latest version of the Melnor BT app installed?

Meanwhile, here are some helpful steps to try:

1. Restart Bluetooth on your Mac:
- Click the Bluetooth icon in the menu bar (or go to System Preferences > Bluetooth).
- Turn Bluetooth off, wait about 10 seconds, then turn it back on.
2. Quit and Relaunch the Melnor BT app:
- Press Cmd + Q to quit the app completely.
- Relaunch it and try searching again.
3. Restart your Mac: Sometimes a quick reboot clears any temporary glitches affecting Bluetooth.
4. Reset the Melnor device:
- Remove batteries from your Melnor water timer (if applicable).
- Wait 30 seconds and reinsert batteries.
- Turn it back on and try connecting again.
5. Check for app updates in the Mac App Store and install any available updates.
6. Reinstall the app: Delete the Melnor BT app from your Mac, then download and install it fresh from the official source.

If after these steps it still hangs on searching, we might want to check your Mac’s Bluetooth permissions for the app or see if any firewall/security settings are blocking it.

Could you try these and let me know how it goes? I’m here to help you through it!

Are you satisfied with this initial troubleshooting plan?

Melnor BT app hung up on searching on iPhone

Thanks for clarifying that the Melnor BT app is stuck on searching on your iPhone. Let's work on resolving that.

Here are some steps you can try:

1. Close and Reopen the App:
- Swipe up from the bottom (or double press the Home button if your iPhone has one) to open the app switcher.
- Swipe the Melnor BT app off the screen to close it completely.
- Open the app again and try searching.

2. Restart Bluetooth:
- Open Control Center by swiping down from the top-right corner.
- Toggle Bluetooth off, wait about 10 seconds, then toggle it back on.
- Try the app again.

3. Restart Your iPhone:
- Hold down the side button and either volume button until the slider appears.
- Slide to power off.
- After it turns off, press and hold the side button to turn it back on.
- Try the app again.

4. Clear App Cache / Reinstall:
- Since iOS doesn't let you clear an app cache directly, uninstall the app by holding the app icon until it jiggles, then tap the “x” or “Remove App.”
- Go to the App Store, download, and reinstall the Melnor BT app.
- Launch and try searching again.

5. Check Bluetooth Permissions:
- Go to Settings > Privacy > Bluetooth.
- Make sure Melnor BT has permission enabled.

6. Reset the Melnor Bluetooth Device:
- Refer to your Melnor device manual to do a reset. Usually, turning it off, removing batteries (if any), then restarting after a short wait helps.

If the app still hangs on searching after all this, there might be intermittent connection issues some users have reported with the Melnor Bluetooth timer app, possibly needing updated firmware or app updates to fix2 1.

Would you like me to guide you through detailed reset steps for the Melnor device or check for any app updates?

Are you satisfied with these troubleshooting suggestions so far?

is it searching for the timer?

Yes, when the Melnor BT app shows "searching," it is indeed looking for your Melnor Bluetooth water timer to establish a connection. The app tries to discover the timer via Bluetooth so you can control it from your device.

If it stays stuck on searching, that usually means your phone or Mac isn’t successfully finding the timer. This could be due to Bluetooth interference, the timer not being powered on or properly reset, or app connectivity glitches.

To help with this, I recommend the following:
1. Make sure your Melnor timer is powered on and close enough to your device (within a few feet).
2. Reset the timer by removing its batteries and reinserting them after about 30 seconds. This helps clear any connection issues2.
3. On your phone or Mac, turn Bluetooth off and back on to refresh the connection.
4. Close and reopen the Melnor BT app or try reinstalling it if needed3.
5. Ensure no other devices are connected to the timer, as it typically accepts one connection at a time6.

If after this the app still won't find your timer, we might want to check for firmware updates for the timer or app updates, or investigate any possible Bluetooth interference nearby.

Would you like me to walk you through the reset and reconnection steps for your timer specifically? Are you satisfied with this explanation so far?