[Printavo] Creating a store and will not alow me to add more line items. wont save them

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lucy
3 months ago In Printavo
creating a store and will not alow me to add more line items. wont save them

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Emily Roberts

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3 months ago

Hi there! I understand you're having trouble adding or saving more line items while creating a store in Printavo. I'd love to help you get this sorted out. Could you tell me a bit more about what happens when you try to add these line items? For example, do you see any error messages, does the app freeze, or do the new line items just not appear or save?

In the meantime, here’s a step-by-step guide we can try to troubleshoot this:

1. Check Line Item Limits: Sometimes stores have limits on how many line items or line item groups can be added. Confirm if you’ve reached any limit.

2. Use Line Item Groups: Remember that each line item group represents a product in the Printavo Merch store. So, to add multiple products (or line items), you need to create multiple line item groups. You can do this by clicking the “+ Line Item Group” option in your order or store setup, then entering details for each group individually.

3. Save Each Group: Make sure to save after adding each line item group before proceeding to the next one. Sometimes line items within a group don’t save unless the group itself is saved.

4. Categories: If you are adding new products or line items, try adding new categories under “My Account” > “Categories” first, then associate line items with these categories.

5. Browser Issues: Since you’re using Windows with a WebKit-based browser, try clearing your browser cache or using a different browser to see if that resolves the saving issue.

6. Session Timeout: Sometimes if your session times out, new data doesn’t save. Try logging out and back into Printavo and then attempt to add line items again.

If none of these work, it might help if you share a screenshot or exact steps on your side so I can try to replicate or dig deeper.

Does that make sense? Let me know what you’ve tried so far or if you noticed anything specific when the save fails. That will help me guide you further!

You can also find useful info on using line items and groups here for reference:
- Adding Line Items and Line Item Groups
- Creating a Printavo Merch Store

Are you satisfied with the solution I provided?

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