Hi there! I understand your MyChart app isn’t loading and you’re seeing a URL error on your Kindle device running Android 11. Let’s figure this out together.

Could you tell me a bit more about the error message? For example, does it say something like “Webpage cannot be found” or is it more about a URL format or connection issue?

Meanwhile, here are some initial steps that usually help fix URL-related loading issues in the MyChart app on Android devices like yours:

1. Clear Cache and Data of MyChart App
- Go to your Kindle’s Settings > Apps & Notifications > See all apps > find MyChart
- Tap Storage & cache
- Tap Clear Cache, then Clear Storage/Data
- Restart the app and try loading it again

2. Check Your Internet Connection
- Make sure you’re connected to a stable Wi-Fi or cellular network
- Try switching networks if possible, or restarting your router

3. Update the MyChart App
- Open the Amazon Appstore or Google Play Store (whichever you use on your Kindle)
- Search for MyChart and update it if an update is available

4. Restart Your Kindle
- Hold down the power button, then tap restart or power off and back on
- Try loading MyChart after reboot

If after these steps you still experience the URL error, let me know exactly what the message says, and I can guide you further into checking settings like VPN, proxy configurations, or even whether the MyChart server is facing issues.

Does that sound good? Let me know what happens after trying these!