Hi! I understand you want to cancel your Blidz account due to suspected fraud, and I’m here to help you with that. Could you please let me know if you’ve already tried to cancel your account through the app or contacted support? Also, do you have any specific charges or unauthorized transactions you want to address? This will help me guide you better.

Meanwhile, to cancel your Blidz membership in general, you can do one of the following:
1. Cancel directly through the Blidz app, making sure to do so at least 23 hours before your next billing cycle (to avoid the next charge).
2. Alternatively, you can email Blidz support at [email protected] with a request to cancel your account, explaining that it’s due to fraud concerns.

Since you mentioned fraud, it’s also important to check your recent bank or payment statements for any unauthorized charges. If you notice any, consider contacting your bank or payment provider to dispute the charges and potentially block further payments.

If cancellation via app or email doesn’t work or you continue to see suspicious charges, let me know. I can guide you toward advanced steps, such as escalating your case for higher-level support or taking additional actions to protect your account and payments.

Are you able to access the Blidz app now? Let me know what you’ve tried so far so we can proceed.

the App is not working&yes there was a charge of 24.97

Thanks for sharing those details. Since the Blidz app isn't working and you’ve already been charged $24.97, let's take the following steps to address this:

1. Check Subscription Status via Web: Since the app is failing on your Android 10 device, try visiting the Blidz website (blidz.com) from your browser. Log in with your account to check your subscription status and see if you can cancel it from there.

2. Contact Blidz Support Directly by Email: Because you mentioned suspected fraud and app issues, I recommend emailing [email protected]. In your message, clearly state:
- Your account details (registered email or name).
- The transaction of $24.97 that you did not authorize.
- Your request to cancel the account immediately due to fraudulent activity.
- Mention that the app is not working on your device.

3. Dispute the Charge with Your Bank or Payment Provider: Since there was an unauthorized charge, inform your bank or the card issuer about the transaction. They can often block further charges or reverse the payment if fraud is suspected.

4. Device Troubleshooting (Optional): If you want to try to get the app working to cancel yourself, you could:
- Restart your phone.
- Clear the Blidz app cache via Android Settings > Apps > Blidz > Storage > Clear Cache.
- Reinstall the app from Google Play.

But since you already want to cancel due to fraud, the support email and bank dispute route are more direct.

If after emailing support you don’t get a response, I can assist you in escalating the issue further or exploring other ways to protect your account and payments.

Would you like me to help you draft that email to Blidz support? Or do you want to start with checking on their website? Let me know!