Hi there! I’m Benjamin Carter, and I’d like to help get you logged into your T. Rowe Price account. Could you tell me a bit more about the trouble you’re having when attempting to log in? For example, are you getting an error message, or is the login page not loading at all? Also, are you trying to access via a web browser or the T. Rowe Price app on your Windows device?

Knowing this will help me guide you step-by-step to resolve the issue.

the login page is not loading at all

Thanks for the info! Since the login page for T. Rowe Price isn’t loading at all on your Windows device with WebKit browser, let’s run through some quick checks and fixes to get you back online:

1. Check Your Internet Connection
Make sure your device is connected to the internet with a stable connection, either via Wi-Fi or Ethernet. You can try loading another website to confirm.

2. Clear Browser Cache and Cookies
Sometimes stored data can interfere with page loading. To clear cache and cookies on your WebKit browser:
- Open browser settings.
- Find options for privacy or browsing data.
- Select “Clear cache” and “Clear cookies.”
- Close and reopen your browser, then try accessing the login page again.

3. Try a Different Browser or Incognito Mode
There might be an issue specific to the browser itself. Try opening the login page in another browser on your device, or open a private/incognito window and see if it loads.

4. Temporary Server or Platform Issues
It’s possible that T. Rowe Price’s servers or platform are experiencing downtime or technical issues. You can check current service status or outages via resources like Downdetector or T. Rowe Price’s official help pages.
- Here’s the login link just in case: https://www.troweprice.com/usis/login/

5. Disable Browser Extensions
Browser plugins or add-ons can sometimes block website elements. Temporarily disable your extensions and try loading the page.

6. Flush DNS Cache
On Windows 10, search for “Command Prompt,” open it, and run this command:
ipconfig /flushdns
This refreshes the domain name system cache, which can fix loading issues.

If you’ve tried these steps and it still won’t load, it could be a more specific network issue or a known outage on T. Rowe Price's side. In that case, I can guide you to contact their technical support directly at 1-888-475-5365 or email [email protected] for more help2 4.

Let me know what you’ve tried or if any step worked, and we’ll get this sorted out together! Are you able to access other secure websites without issue?