Hi there! Sorry to hear your Danganronpa game crashed and won't relaunch. To help you best, could you tell me a bit more?

- What platform or store did you get the game from (Steam, Windows store, etc.)?
- When exactly does it crash? Immediately on launch or during gameplay?
- Have you tried restarting your PC or reinstalling the game yet?

Once I have that info, I can guide you through some steps specifically for your Windows 10 WebKit environment. But in the meantime, here's a good standard approach to try:

1. Restart your computer to clear temporary glitches.
2. Delete the game's save/config folder in "Documents\My Games\Danganronpa" — sometimes corrupted files prevent relaunch.
3. Verify game files if using Steam (right-click game in library > Properties > Local Files > Verify Integrity).
4. Run the game as administrator to avoid permission issues.
5. Update your graphics drivers and Windows 10 to latest versions.

If these don’t work, let me know what you see exactly when trying to launch after the crash, and we can dig deeper into logs or other error checks.

Does that sound good so far?

I bought it from the windows store and it's saved on the xbox app currently. It has been crashing repeatedly during gameplay, but I save the game enough that that is not a big issue for me. Then, it crashed the moment I try to launch it, and now it won't launch at all. I've already tried restarting my computer to fix the problem, but I haven't tried reinstalling as I don't want to risk losing my saved game progress. Is there any way I could fix this problem without losing my progress in the game and having to start over?

Thanks for sharing those details! Since you’re using the Windows Store version through the Xbox app, and the crash now happens immediately on launch, but you’re worried about losing saved progress, here’s what we can do carefully to try fixing it without losing your save data:

1. Backing up your save files (very important):
- First, let’s find where your saved games are stored. Windows Store/Xbox app games usually save progress in a protected system folder. The common location is:
C:\Users\[YourUserName]\AppData\Local\Packages\SpikeChunsoft.Danganronpa_[randomstring]\SystemAppData\wgs\
- In this folder, you should see files related to your saved progress. Copy the entire contents of this folder to a safe location (like your desktop or an external drive). This ensures your save files are backed up outside the Xbox app environment.

2. Reset the Xbox app cache and Danganronpa app data (not delete saves):
- Open the Windows Settings app > Apps & Features > find the Danganronpa game in the list > click Advanced Options > and click “Repair”. This attempts to fix the app without deleting data.
- If that doesn’t help, try “Reset” in the same location, but since you backed up saves, even if it clears some data, you can restore them afterwards.

3. Reinstall the game while keeping saves:
- After backing up save files, uninstall the game via Apps & Features. Then reinstall it from the Xbox app store.
- Once reinstalled, copy your saved files back into the original folder location (AppData path mentioned above).

4. Additional tips to avoid crashes:
- Make sure Windows is fully updated.
- Check for GPU driver updates.
- Temporarily disable overlays (Xbox Game Bar, Discord overlays) that might interfere.
- Run the Xbox app and the game as Administrator.

This approach should help solve corrupted or stuck app data causing your launch crashes without risking your saved progress. Would you like me to guide you through any one of these steps in detail?