Hi there! It sounds like you want to discuss or have a question related to the "Triple Match City Connection." Could you please clarify a bit more? Are you experiencing a connection issue with the Triple Match City game on your Mac, or do you want to understand more about the game mechanics or how the connections work within the game? Let me know some details so I can assist you better!

Tha app is taking really long to load then briefly loads then kicks out.

Thank you for sharing those details! So, the Triple Match City app on your Mac is taking a long time to load, briefly loads, and then closes unexpectedly. I’d like to help you get this sorted out.

Let’s try a series of steps to troubleshoot this issue on your Mac running OS X 10.15:

1. Restart Your Mac
Sometimes, simply restarting the device clears out temporary glitches or memory issues that might be causing the app to crash.

2. Check for Software Updates
Make sure your macOS is fully updated. Go to Apple Menu → System Preferences → Software Update. Even though you’re on OS X 10.15, if there’s any update available, installing it could improve compatibility with the app.

3. Update the Triple Match City App
Confirm that your app is the latest version. If you installed it from the App Store, open the App Store, go to Updates, and see if Triple Match City has an update available.

4. Clear Cache or Temporary Files of the App
Although macOS apps don’t always have easy cache clearing, you can try quitting the app, then going to Finder → Go → Go to Folder and type ~/Library/Containers/ and look for the Triple Match City folder. If you find any cache folders, you can move them to the Trash. Be careful not to delete important files.

5. Close Other Background Applications
Having many applications open might cause performance issues. Try closing other apps to free up system resources.

6. Check Your Internet Connection
Slow or unstable Wi-Fi can cause apps that require internet to load improperly or crash. Try switching to a different network if possible, or reset your router.

7. Reinstall the App
If the problem persists, uninstall the app completely, restart your Mac, then reinstall the latest version from the official source/App Store.

If after trying these steps, the app still behaves the same way (takes a long time, briefly loads, then kicks out), we might need to explore more advanced troubleshooting like looking into system logs or verifying if any conflicts exist with other software.

Does this make sense? Have you tried any of these steps already on your Mac? Knowing that will help me guide you further!

I have been using my iPad. I have shut it down several times and there is no problem with my internet. The app is also updated. My other games are working fine. If I have to reinstall the game I will not be doing that since I have spent a lot of money with this game so it won’t be worth it.

Thanks for the extra info! Since you're using an iPad and have already tried restarting, have a good internet connection, and the app is updated, yet the problem persists where the game briefly loads then crashes — that helps narrow things down.

I completely understand not wanting to reinstall the app given your investment. Here are some other possible steps specific to your situation:

1. Check for Device Storage Space
Sometimes if your iPad is low on free space, apps can behave unpredictably. Go to Settings → General → iPad Storage and check how much free storage is available. If it’s very low, freeing up some space could help.

2. Force Quit App and Restart Device One More Time
Swipe up from the bottom (or double-click the Home button) to bring up the app switcher, then swipe away Triple Match City to fully close it. Then do a full power off and power on of your iPad again, not just a restart. This can clear any stuck processes.

3. Reset Network Settings (Since your other apps work, this is less likely but worth a try)
Go to Settings → General → Transfer or Reset iPad → Reset → Reset Network Settings. Note this will remove saved Wi-Fi passwords, so be ready to re-enter them.

4. Check iOS Compatibility
Make sure your iPad is running an iOS version compatible with the latest version of Triple Match City. Some games require iOS 12 or higher, for example. You can check the app store listing for requirements.

5. Look for any Pending iOS Updates
Even minor iOS updates contain bug fixes that can improve app stability. Go to Settings → General → Software Update.

6. Check if the Game's Server is Down or Experiencing Issues
Sometimes crashes happen when the game cannot communicate properly with its servers. Unfortunately, if this is the case, waiting or contacting the game publisher is the best option.

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If these don’t relieve the problem, and since reinstalling is off the table, you may want to reach out directly to Triple Match City support with your account info so they can check if this is a known issue, perhaps linked to your account or a current bug. You can email them at [email protected].

Would you like help drafting a message to them, or would you prefer to try any of the above steps? Let me know how I can support you best!