Hi there! I understand you're having trouble downloading new images on your iPad with Zen Color. I'd be happy to help you get that sorted.

To start, could you please let me know if you're seeing any error messages when you try to download the images? Also, have you tried any steps so far, like restarting the app or the device?

Meanwhile, here are some general steps for troubleshooting image downloads on an iPad with Zen Color:

1. Check Your Internet Connection:
Ensure your iPad is connected to a stable Wi-Fi or cellular network since downloads require internet access.

2. Restart the Zen Color App:
- Swipe up from the bottom of your screen and pause (or double-click the Home button on older iPads) to bring up the app switcher.
- Find the Zen Color app and swipe it up off the screen to close it.
- Reopen the app and try downloading the images again.

3. Restart Your iPad:
- Press and hold the top button and volume button until you see the slider.
- Slide to power off, wait a few seconds, then press the top button again to turn it on.

4. Check App Permissions:
- Go to Settings > Zen Color and make sure the app has permission to use cellular data if you're on cellular. Also, check if it needs access to Photos if it saves images locally.

5. Free Storage Space:
- Make sure your iPad has enough free storage available. Go to Settings > General > iPad Storage to check.

6. Update the App:
- Open the App Store, tap your profile icon, and scroll to see if Zen Color has an update pending.

If you’ve tried these or any other steps, please let me know what you’ve done and any specific behaviors you notice. That will help me provide more targeted assistance!