Many Salt Lake Tribune app subscribers have recently reported issues with the login button not working, particularly after app updates on both iOS and Android devices. Current user reviews and feedback indicate the following common problems:

- On iOS/iPadOS, a banner ad at the bottom of the screen may block the navigation or login bar, making access difficult or impossible. Some users note that the navigation bar is not always responsive, and the app's slow performance compounds the problem. These issues are particularly acute on iPads with the most recent app version5.
- On Android, while the most critical feedback centers around usability and e-edition navigation rather than the login button specifically, there are persistent complaints that the app sometimes asks users to log in even when they are already authenticated, or doesn't recognize credentials properly3.
- No official Salt Lake Tribune or developer acknowledgement about a widespread login button failure appears in the most recent app store descriptions or reviews, but reviews consistently cite poor app usability and navigation failures as barriers to accessing subscriber content35.

What to try:
- Update the app: Ensure you have the latest version of the Salt Lake Tribune app installed.
- Restart the app: Completely close and reopen the app to clear any temporary glitches.
- Try a different device: If possible, attempt login on another device or switch between the app and browser version.
- Clear browser or app cache (especially on Android): If using the e-edition via browser, clearing cache and cookies may help1.
- Check for blocked interface elements: On iPad and some tablets, ads or the navigation bar may cover interface buttons. Rotating the device or switching between landscape and portrait view can sometimes reveal hidden buttons.
- If these steps don't resolve the issue, report the problem. You can email the Tribune's support ([email protected]) with your name, username, browser/app version, and a clear description of the login problem1.

If these troubleshooting steps fail, the issue likely requires a fix from the Tribune's app developers. Based on patterns in app reviews, many users are experiencing frustration with app usability, and providing feedback through official channels may expedite a resolution35.

For immediate access, using the Salt Lake Tribune website via desktop or mobile browser (instead of the app) may be a good interim solution3.