Hi there! I understand you're having trouble with the NFL OnePass app not responding after you registered. Let's work together to get this resolved.

Could you tell me a bit more about what happens when you try to open the app? For example, does it freeze, crash, or give you any error messages? Also, have you tried any troubleshooting steps so far, like logging out and back in or reinstalling the app?

Once I have a bit more information, I can guide you through some potential solutions.

The seems to freeze and not respond to anything that I touch on my phone

Thank you for the details! Since the app seems to freeze and not respond to your touches, let's try some troubleshooting steps.

1. Force Close the App:
- On most devices, you can do this by going to your recent apps or multitasking view and swiping the NFL OnePass app away to close it.

2. Restart Your Device:
- Sometimes a simple restart can help clear any temporary issues. Just turn off your phone and turn it back on.

3. Log Out and Log Back In:
- If you're able to, open the app again and see if you can log out of your account. Then, log back in to refresh your session.

4. Reinstall the App:
- If the problem persists, you might want to uninstall the app and then reinstall it from your app store. This can help if there are corrupted files causing the freeze.

5. Check for Updates:
- Make sure both your device's operating system and the NFL OnePass app are up to date. Sometimes software updates contain important fixes that can resolve issues.

Please try these steps and let me know if any of them help!

Steps to clear NFL OnePass cache on iPhone

To clear the cache for the NFL OnePass app on your iPhone, you won't find a direct option to clear the app's cache like you would with some Android devices. However, you can offload the app, which helps free up storage used by the app without deleting its data. Here’s how to do that:

1. Open Settings: Go to the Settings app on your iPhone.
2. Tap on General: Scroll down and select "General."
3. Select iPhone Storage: Find and tap on "iPhone Storage" to see a list of your applications.
4. Find NFL OnePass: Scroll through the list until you locate the NFL OnePass app.
5. Offload the App: Tap on the app, and then you will see the option to "Offload App." This will remove the app but keep its data.
6. Reinstall the App: Once offloaded, tap "Reinstall App" to reinstall it. This should help refresh the app's cache and any stored data.

If this doesn't resolve the freezing issue, you might want to consider uninstalling the app completely and then reinstalling it again. If you need any help with that process, just let me know!

Are you satisfied with the solution I provided?