Hi there! I see your TotalAV app seems to be stalling. Just to get a better idea, when does it freeze or stall? Is it during startup, a scan, or some other specific action? Also, are you seeing any error messages?

Meanwhile, let's try some straightforward steps to get it moving again:

1. Restart your PC: Sometimes a simple restart can clear temporary glitches.
2. Check for updates: Make sure your Windows 10 is fully updated, and also verify if TotalAV has any available updates. Running the latest version helps smooth out bugs.
3. Restart TotalAV: Exit the app completely by right-clicking the TotalAV icon in the taskbar and choosing “Quit,” then reopen it.
4. Run as administrator: Right-click the TotalAV icon and select “Run as administrator” — this can help if permission issues are causing stalls.

If those steps don’t clear it up, the next thing I’d suggest is uninstalling TotalAV and reinstalling the latest version via your Total Security Dashboard. This can resolve deeper issues causing freezes or stalls.

Would you like me to guide you through the uninstall and reinstall process? Also, feel free to tell me more about what you’ve tried so far or when exactly the app stalls. That way, I can tailor the help better!