Hi! I see that your TotalAV antivirus engine isn't working, and I’m here to help you get it back up and running. To start, could you tell me a bit more about what’s happening? For example, are you seeing an error message, or is the antivirus just not scanning or updating as it should? Also, have you tried restarting the app or your computer yet?

While you share that, here are some initial steps we can try:

1. Restart TotalAV: Sometimes, simply closing the app completely and reopening it can resolve engine issues.

2. Check Real-Time Protection Settings: Ensure that Real-Time Protection is enabled in the TotalAV app settings. This feature allows your antivirus engine to scan files as you open or download them.

3. Reboot Your Computer: A restart can clear out temporary glitches interfering with the antivirus engine.

If these steps don’t help, the next move would be to:

4. Reinstall TotalAV: Uninstall TotalAV from your system, then download and install the latest version from your Total Security Dashboard. This can fix corrupted files or outdated components causing the engine to fail.

Let me know which steps you've tried already, or if you'd like me to guide you through any of these in detail. We’ll get this resolved together!

For reference, here's more info on fixing Real-Time Protection issues: 1.

Are you comfortable proceeding with these recommendations?