Hi! I understand you're having trouble with the TotalAV app on your Android 10 device — when you try to log in, the app says you are logged on, but then it just keeps spinning without moving forward. Let's work through this together.

To start, can you tell me if this happens every time you try to log in? Also, have you recently updated the app, or has it been a while? Meanwhile, here are some initial steps that often help resolve this kind of spinning login issue:

1. Check your internet connection: Ensure you have a stable connection, either via Wi-Fi or mobile data.

2. Restart the app and device: Close the TotalAV app fully (remove it from recent apps) and restart your phone, then try logging in again.

3. Update the app: Make sure you are running the latest version of TotalAV from the Google Play Store. An outdated app version can cause login problems.

4. Clear Cache & Data: On your Android 10 device, go to Settings > Apps > TotalAV > Storage, then clear the cache and data. This helps remove any corrupted temporary files.

5. Disable potential conflicts: If you have any other antivirus, VPN, or firewall apps running, try temporarily disabling them, as they might interfere with TotalAV’s login process.

If these steps don't help, it might be necessary to uninstall and then reinstall the app. Let me know how it goes after trying this first batch of fixes, and we can dig deeper if needed.

Are you able to try these and tell me what happens?