If you are unable to open the SproutAbout app, follow these actionable steps to troubleshoot and potentially resolve the issue:

Check for App Updates

1. Open the App Store on your iPhone.
2. Tap on your profile icon in the top right corner.
3. Scroll down to see if there are pending updates for the SproutAbout app.
4. If an update is available, tap “Update” next to the SproutAbout application.

Restart Your iPhone

1. Press and hold the side button and one of the volume buttons until the power off slider appears.
2. Drag the slider to turn off your iPhone completely.
3. Wait a few seconds and then press and hold the side button again until you see the Apple logo.

Reinstall the App

1. Locate the SproutAbout app on your home screen.
2. Press and hold the app icon until it wiggles.
3. Tap the small “x” that appears on the app to delete it - learn more.
4. Go back to the App Store and search for “SproutAbout.”
5. Download and install the app again.

Clear Background Applications

1. Double-click the Home button or swipe up from the bottom of the screen (depending on your iPhone model) to view all running apps.
2. Swipe up on the SproutAbout app to close it, along with any other background apps.

Check Your Device Storage

1. Go to Settings > General > iPhone Storage.
2. Make sure there is enough free storage available. If needed, delete unused apps or files.

Reset Network Settings

1. Go to Settings > General > Reset.
2. Tap on Reset Network Settings. This will reset Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.

Contact Support

If the app still does not open, consider reaching out to the support team for further assistance. You can contact them at 1-877-SPROUT2 or via email at [email protected] - learn more.

By following the steps outlined above, you should be able to resolve the issue with the SproutAbout app not opening. If problems persist, detailed technical assistance may be necessary.