Hi! Thanks for reaching out about the StockNanny app not loading Schwab data like the Opens and Closes. I want to help get this resolved for you.

To start, are you seeing any error messages within the StockNanny app when trying to load Schwab data? Also, does this issue happen with just the Opens and Closes, or are other Schwab data points affected too? Knowing this will help target the cause better.

Meanwhile, here are some initial steps we can try on your iPhone with iOS 18.6.2 to rule out common issues:

1. Check Internet Connection: Make sure your iPhone has a stable internet connection, ideally Wi-Fi or strong cellular data.

2. Force Close and Relaunch the App: Swipe up from the bottom and pause to see the app switcher. Find StockNanny, swipe it up to close it fully, then reopen it.

3. Update the App: Visit the App Store and check if there’s an update available for StockNanny. Updates often fix data loading issues.

4. Clear App Cache (If Available): Some apps let you clear cached data in settings inside the app—try that if the option exists.

5. Re-login to Schwab Connection: If StockNanny connects to Schwab via credentials, try logging out and back into your Schwab account within the app.

6. Restart iPhone: Sometimes a simple device restart can resolve temporary glitches.

If none of these help, it could be an issue on Schwab’s side. There have been recent reports of Schwab data delays and inaccuracies which might affect third-party apps using their data1 2. Schwab also notes occasional system congestions that might cause delays3.

If you want, I can help you check if Schwab is currently experiencing system issues, or explore other advanced fixes. Let me know what you’ve tried so far and any specific error details!