[EarthCam] No sound

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peter kelly
8 months ago In EarthCam
no sound

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Henry Adams

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8 months ago

Hi there! I see you're having no sound with the EarthCam app on your Windows 10 device using WebKit. Let's get this sorted out together.

To start, could you tell me a bit more? For example:
- Is the sound missing from live camera feeds, recorded videos, or both?
- Are you using any external speakers or headphones?
- Have you checked if sound works correctly in other applications on your device?
- Lastly, have you tried any troubleshooting steps so far?

This info will help me guide you more precisely. Meanwhile, here are some basic steps we can try:

1. Check system volume and output device:
- Click the speaker icon on your Windows taskbar and ensure the volume is up and not muted.
- Click the arrow next to the speaker icon to verify the correct output device (speakers/headphones) is selected.

2. Verify EarthCam app volume:
- Sometimes apps have separate volume control. Open the EarthCam app and check if there is a sound toggle or volume slider and ensure it's on or up.

3. Browser sound settings:
- Since you're on WebKit, check the browser tab playing EarthCam for muted state. Sometimes tabs get muted accidentally (right-click the tab and select "Unmute site" if available).

4. Windows sound settings:
- Go to Settings > System > Sound > App volume and device preferences and ensure EarthCam is allowed to play audio and set to the correct output.

5. Update audio drivers:
- Sometimes outdated or faulty drivers cause sound issues. Open Device Manager > Sound, video and game controllers > Right-click your audio device and select "Update driver."

6. Check camera audio settings (if applicable):
- If your EarthCam feed includes live mic audio from a camera, some cameras have mic mute toggles or settings that might be turned off.

If you’ve tried any of these, please let me know which ones worked or what the results were. That way, we can dig a little deeper or explore alternatives.

Are you comfortable trying these steps?

P
peter kelly
8 months ago

no sound on live videos

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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8 months ago

Thanks for clarifying that the sound issue is specifically with live videos on the EarthCam app. Let's narrow down some possibilities and walk through a few targeted steps.

Since it's live video and there's no sound, it could be due to several reasons such as camera settings, app limitations, or browser permissions. Here's what I recommend:

1. Confirm that the specific live camera you are viewing supports audio:
Not all EarthCam live streams include audio. Many public cameras broadcast video-only feeds. On the EarthCam website, the camera page usually indicates whether audio is available.
- Try checking the camera's page on EarthCam.com for any mention of audio or a speaker icon next to the live feed.

2. Check the EarthCam app audio toggle or settings:
- Some cameras or app pages have a small speaker icon near the video player. Ensure it is not muted or disabled.

3. Browser site permissions:
Since you're using WebKit on Windows 10, check that the browser has permission to play sound for EarthCam:
- Click the lock icon next to the URL in your browser's address bar > Look for sound permissions > Ensure “Allow” is selected.

4. Try opening the live feed in a separate tab or external link where the sound option may be present:
As referenced in a temporary fix from user reports, sometimes EarthCam provides a link under videos to open a page explicitly designed for sound playback. This is not always available but worth checking.

5. Test with a different browser or device:
- This helps to confirm if it's a browser-specific issue or related to your current setup.

6. Network restrictions or firewall:
- Some corporate or public networks block audio streaming ports. Confirm if your network allows audio streams.

If after these checks the problem persists, it could be that the live feed you're watching doesn’t have audio, or there might be a temporary sound server issue on EarthCam’s side.

Would you be able to tell me which exact camera or location feed you're trying to view? I can then confirm if that feed supports audio or not.

Also, have you noticed this issue with all live videos or only specific cameras?

Let me know, and I’ll assist you further with the next steps!

P
peter kelly
8 months ago

Is there a specific setting for sound on EarthCam live videos?

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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8 months ago

Great question about sound settings on EarthCam live videos! Here's what I found for you:

Some EarthCam live streams do have audio, but not all cameras support sound. When a camera does include audio, you generally have to enable or unmute it within the player interface.

Specifically:
- On the EarthCam app or website, look for a speaker icon or audio toggle in the video player controls. This button allows you to turn sound on or off for live feeds that include audio.
- If you don’t see a sound toggle, that usually means the camera feed itself does not support audio.
- Some cameras that support live streaming and real-time audio feature this option, but it depends on the particular camera setup6 3.

Unfortunately, there isn’t a global “sound settings” page in the app—you control audio per live feed via the video player controls.

If you're not hearing sound on a camera with audio enabled, you might want to check:
- Your browser permissions for sound on the site (make sure EarthCam is allowed to play audio).
- Your system volume and output device on Windows.
- That the video player’s sound toggle is not muted.

If you'd like, I can guide you through checking a specific live feed’s audio controls or assist with permissions and volume settings on your Windows 10 device.

Does that help clarify the sound control on EarthCam? Would you like steps tailored to your current setup on WebKit/Windows?

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