Hi! I understand you're having trouble loading video on the EarthCam app. To help you best, could you please tell me a bit more? Is the video not loading at all, or does it show a black screen or error message? Also, are you using the app on your Windows device or through a browser?

Meanwhile, a few common steps to try for video not loading issues in EarthCam app are:

1. Check your internet connection to ensure it’s stable and fast enough for streaming.
2. Close and restart the app to refresh its connection.
3. Clear the app cache or temporary data to remove any corrupted files.
4. Make sure your Windows and WebKit browser are up to date.
5. Lower the video quality settings in the app if there is an option, to reduce bandwidth demand.
6. Disable any VPN or firewall temporarily that might block the video stream.

If these don’t help, please let me know any error messages or behaviors, and I can guide you through some advanced troubleshooting steps!