Hi there! I see you’re having trouble logging into the Mize Connect app on your iPhone. Could you please tell me a bit more about what exactly is happening when you try to log in? For example:
- Are you receiving any error messages? If so, what do they say?
- Is the app not accepting your username or password?
- Are you stuck on a verification step?
- Did this issue start recently, or has it been ongoing?

This will help me guide you more precisely to a solution.

not receiving email for verification code

Thanks for letting me know you’re not receiving the verification email for your Mize Connect app. Let's work through a few common reasons and fixes for this:

1. Check your spam or junk email folder: Sometimes verification emails get filtered there.

2. Ensure your email is entered correctly: Even a small typo or extra space can prevent the email from arriving.

3. Resend the verification email: Usually, there is an option in the app to resend the code. Try that once more.

4. Verify your email inbox storage: If your email inbox is full, new emails may not come through.

5. Add Mize Connect's email address to your contacts or safe sender list: This helps prevent your email provider from blocking the message.

6. Check your email filters: If you have any rules set to move or delete emails automatically, make sure they are not affecting the verification emails.

Since you’re on an iPhone with iOS 18.6.2, also try this:

- Close and reopen the Mize Connect app to refresh the session.
- Restart your iPhone to rule out any temporary glitches.

If you've tried all these steps and still haven't received the email, let me know. We can explore checking your account status or potentially escalating this to Mize Connect support to investigate if there's an issue on their end.

Are you able to check these steps for me?