Hi there! I’m Alice, here to help you with your Omaha World-Herald app login issue on your iPad. To get started, could you tell me a bit more about what’s happening? For instance, are you seeing an error message when you try to log in, or is the login screen not responding at all? Also, have you recently changed your password or account details?

Once I have a bit more info, I can guide you with the best steps to get you back into your account.

The newspaper page displays properly, but I am unable to turn the page. I receive a notice that says I must subscribe.

Thanks for those details! It sounds like you’re able to open the Omaha World-Herald newspaper page on your iPad but when trying to turn pages, it prompts you to subscribe, right? That usually means the app or e-edition is detecting you don't have an active subscription that grants full access to all pages.

Let’s try these steps to troubleshoot:

1. Confirm Your Subscription Status:
- Go to the Omaha World-Herald website at omaha.com and log into your account there.
- Check under your account or subscription details to verify if your digital subscription is active.
- Sometimes, if the subscription lapses or isn’t linked correctly with your app login, you might see this prompt even if you believe you have access.

2. Log Out and Back Into the App:
- On your iPad app, fully log out from your account.
- Close the app completely (swipe it away from the app switcher).
- Reopen the app and log in again using your verified subscription credentials.

3. Update the App:
- Check the App Store on your iPad for any Omaha World-Herald app updates.
- An outdated app version might cause subscription verification issues.

4. Clear Cache / Restart:
- In iOS apps, sometimes restarting the device helps refresh app permissions.
- Restart your iPad, then try logging in and flipping pages again.

5. Subscription Activation:
- If you recently subscribed but still get this message, it might be that the subscription is not fully activated for digital access.
- You can activate your digital subscription from your account dashboard on the website, if needed.

If after all this the problem persists, there might be something specific with your account or app syncing. In that case, contacting Omaha World-Herald digital support directly is best. You can reach them via their help center or by phone at 402-346-3363 or 1-800-234-6942 for personalized help1 9.

Let me know if you want me to guide you step-by-step through any of these! Are you satisfied with this plan so far?