[Wealthscape℠] Using Mac OS Tahoe 26.2 with Safari browser Version 26.2 (21623.1.14.11.9).

J
John Kota
4 months ago In Wealthscape℠
Using Mac OS Tahoe 26.2 with Safari browser Version 26.2 (21623.1.14.11.9).

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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4 months ago

Hello! Thanks for reaching out with your question about Wealthscape app compatibility on your Mac. You mentioned you’re running macOS Tahoe 26.2 and Safari browser version 26.2. To make sure I help you best, could you share what specific issues or concerns you have with using Wealthscape on this setup? For example, are you having trouble logging in, loading features, or something else?

Meanwhile, here’s what I can tell you:
Wealthscape officially supports macOS Tahoe 26 with Safari 26, as per the latest supported browser list from Fidelity, which indicates compatibility with macOS 26 Tahoe and Safari 261.

If you’ve noticed any specific glitches or errors when using the app on Safari 26.2, sometimes clearing cache and cookies in Safari, or resetting browser preferences, can resolve such issues. Additionally, there were mentions of quick workarounds for Safari 26 issues on Tahoe in various user communities, which may help if the app experiences unusual behavior4.

Could you let me know more about the problem you’re seeing? From there, I can guide you step-by-step to get Wealthscape working smoothly on your Mac.

J
John Kota
4 months ago

Browser presentation includes what appears to be a graphic or popup containing “Wealthscape Investor™ OSAIC”. This lands on the left margin of the page and overlaps the primary information presented. I've tried tinkering with settings without success. If clicked on the display resolves to wisilogo.png.

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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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4 months ago

Thanks for clarifying the situation with the “Wealthscape Investor™ OSAIC” popup overlapping your main page content. That overlay can definitely get in the way of using the site smoothly. Let’s try a few steps to help resolve or work around it on your Mac running macOS Tahoe and Safari 26.2.

1. Clear Safari’s Cache and Cookies:
Sometimes cached site data can cause display glitches. To clear:
- Open Safari.
- Go to Safari menu > Preferences > Privacy tab.
- Click “Manage Website Data…” then choose “Remove All.”
- Restart Safari and revisit Wealthscape.

2. Disable Safari Extensions:
Certain browser extensions can interfere with web page elements:
- Safari menu > Preferences > Extensions tab.
- Disable all extensions temporarily.
- Reload the Wealthscape site to see if the popup issue persists.

3. Try a Different Browser (if possible):
Test loading Wealthscape in another browser like Chrome or Firefox to check if the issue is specific to Safari. This can help isolate the problem.

4. Adjust Safari Zoom and Display Settings:
If the popup always appears at the left margin overlaying content, sometimes adjusting zoom or enabling Reader View (click the page icon next to URL) can clear clutter or change layout behavior.

5. Update macOS and Safari:
Ensure you have the latest available updates, as macOS Catalina (10.15.7) plus Safari 26.2 is somewhat old, and site display issues sometimes resolve with browser or system updates.

6. Contact Wealthscape Support:
If these steps don’t resolve the overlay, the issue might be with how the Wealthscape site implements that popup graphic on macOS Safari. Their support team can be notified to look into the specific display problem.

Would you mind telling me if you’ve already tried any of these? Also, does the popup interfere with any specific functionality, like navigation or transactions? That will help me provide more targeted help.

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