To resolve the issue of Bestplay stating "No internet connection" and preventing you from accessing the app, follow these steps:

1. Check Internet Connection: Ensure that your device is connected to the internet. Verify if you can access any website or use another app that requires internet connectivity.

2. Toggle Airplane Mode:
- Open Settings on your device.
- Locate the "Network" or "Connections" option.
- Activate Airplane Mode for about 30 seconds, then deactivate it. This can reset the network connection.

3. Restart Your Device:
- Hold down the power button on your device.
- Select "Restart" from the options. This can clear temporary glitches and re-establish internet connectivity.

4. Check App Permissions:
- Go to Settings.
- Select "Apps" and find Bestplay in the list.
- Make sure that the app has permission to access your network. Look for "Data usage" and ensure that both Wi-Fi and mobile data are enabled.

5. Update the App:
- Open the Google Play Store.
- Search for Bestplay and check if an update is available. Update the app if necessary, as new updates often resolve bugs.

6. Clear Cache and Data for Bestplay:
- Go to Settings > Apps > Bestplay.
- Select "Storage" and then tap "Clear Cache" and "Clear Data." This will reset the app's data, but you may lose saved preferences.

7. Check for System Updates:
- Go to Settings > System > System Update.
- Ensure that your device software is up to date as older systems may cause compatibility issues.

8. Reset Network Settings:
- Navigate to Settings > System > Reset options.
- Select "Reset Wi-Fi, mobile & Bluetooth." This resets all network settings and may resolve any underlying connection issues.

9. Reinstall Bestplay:
- Uninstall the Bestplay app by holding its icon and dragging it to "Uninstall."
- Go to the Google Play Store, download and install it again.

10. Contact Support: If the issue persists, consult the Bestplay support team or check community forums for any ongoing issues.

Following these steps should help you regain access to the Bestplay app. If you encounter any specific error messages, sharing them in community forums might also yield personalized solutions. - learn more - learn more - learn more