Hi there! I understand you're having trouble logging into the Aer Lingus app and also experiencing issues with resetting your password. Let’s work through this together.

Could you let me know if you're seeing any specific error messages when you try to log in or reset your password? Additionally, did you recently update the app or change any settings on your device?

In the meantime, here are a few basic troubleshooting steps you can try:

1. Check Your Internet Connection: Ensure that you have a stable internet connection, either through Wi-Fi or mobile data.

2. Update the App: Make sure you’re using the latest version of the Aer Lingus app. Sometimes, older versions may encounter issues.

3. Clear Cache and Data: Go to the settings on your device, navigate to the app settings for Aer Lingus, and clear the cache and data.

4. Restart Your Device: Sometimes, simply restarting your device can resolve temporary glitches.

5. Try Logging In from a Different Device: If possible, see if you can log in using a different device or through the Aer Lingus website here.

If none of these steps work, I can also check if there are any known technical difficulties with the app right now. Let me know how it goes!

Have tried all of the above and still not working

Thanks for letting me know that you've already tried those steps. Since you're still unable to log in or reset your password, it might be best to reach out to Aer Lingus customer support for further assistance. They can provide more specific help with your account issues.

You can contact Aer Lingus customer service directly at 1 (800) 474-7424, or you can find their other contact options here. They might be able to investigate your account further or check if there are any issues on their end.

Please let me know if there's anything else I can assist you with or if you have any other questions!

How to file a complaint with Aer Lingus?

To file a complaint with Aer Lingus, you can complete their online complaints form. Here are the steps to follow:

1. Go to the Complaints Page: You can access the complaints section of their website here.

2. Completethe Complaint Form: Fill in the required details, including selecting the issue that applies to you. This could range from accessibility issues to AerClub-related matters. The form is available here.

3. Submit Your Complaint: Once you have provided all necessary information, submit the form. Aer Lingus should reach out to you regarding your complaint.

If you prefer speaking to someone directly, you may also consider contacting their customer support at 1 (800) 474-7424.

Please let me know if you need further assistance or if you have any other questions!