Hi there! I understand you're having trouble inputting your mobile number in the Allē app on your Windows device. Let's try to get that sorted out together.

Could you tell me a bit more about what happens when you try to enter your number? For example:
- Does the input box not respond at all?
- Are you getting any error messages?
- Is it rejecting certain formats or digits?
- Are you using the app or accessing Allē via a browser on your Windows device?

This info will help me guide you accurately.

In the meantime, a common approach if the app is glitching is:
1. Try closing and reopening the app or refreshing the browser page.
2. Clear temporary data for the app (cache) if that’s an option on your device.
3. Restart your device to rule out any temporary software hiccups.
4. If possible, try entering the number in a different app or site to check if the issue is specific to the Allē app.

Let me know what you observe or if you want me to walk you through any of these steps!

It is rejecting certain formats / digits. Can you please outline how to input a mobile number

Thanks for the extra detail! Since the Allē app is rejecting certain formats or digits when you input your mobile number, it likely expects the number in a specific format.

Based on common formatting requirements for mobile numbers and similar apps, here’s how you can typically input your mobile number in the Allē app:

1. Use only numbers: Avoid spaces, letters, or special characters like parentheses () or dashes - unless the field specifically allows them.
2. Include country code: Start with your country code (e.g., +1 for US numbers) if the app asks for international format. Sometimes you enter it without the plus (+) sign, just the digits.
3. No extra symbols: Don’t input symbols like *, #, or extension numbers unless prompted.
4. Length: Make sure you enter the full number with area code and all necessary digits, but not more.

So, for a US mobile number example, try entering it like:
1234567890
or
11234567890 (with country code 1 prefixed).

If you see an error like "must be numeric," it means the field does not accept anything besides digits. If the app doesn’t automatically format for you, you need to enter the digits without spaces or symbols.

Try this approach, and if it still rejects the format, could you please share the exact error message you’re seeing? That can help me narrow down the cause further. Also, confirm if you’re using the Allē app or the website on your Windows device.

If needed, we can explore if any regional settings or app updates might affect the input validation.

Are you ready to give this format a try?