Hi there! I see you're having trouble with the Florida Lottery Scan & Results app where the camera doesn't activate when you try to scan. Let's get this sorted out together.

First, can you confirm if the app has permission to access your iPhone’s camera? Sometimes the app needs explicit permission, and if it’s not granted, the camera won’t turn on.

Here’s how to check and enable camera access on your iPhone (iOS 18.7):

1. Open the Settings app on your iPhone.
2. Scroll down and find the Florida Lottery Scan & Results app in the list.
3. Tap on the app name, then look for Camera permission.
4. Make sure the toggle next to Camera is turned on (green).

If it’s already enabled or this doesn’t fix the issue, the next steps are:

- Restart your iPhone to refresh any temporary glitches.
- Make sure the app is updated to the latest version in the App Store.
- Close the app fully (swipe it away in the app switcher) and reopen it.

If after trying those steps the camera still does not activate, please let me know if you see any error messages or if this happens only with certain tickets. Also, are you logged into the app with an account? Some users have found scanning only works when they are logged in.

I’m here to help you through the process! Are these steps clear so far? Would you like me to walk you through any of them?

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