If you are unable to charge your password and pay your bill on your MyDISH account, follow these steps to troubleshoot and resolve the issue:

1. Password Recovery:
- If you're having trouble logging in, the first step is to reset your password. Go to the MyDISH password recovery page: Recover Password - [learn more].
- Enter the email address associated with your account and follow the prompts to receive reset instructions.

2. Using the MyDISH App:
- If you’re using the MyDISH app, you can reset your password directly:
- Open the app and navigate to the sign-in page.
- At the bottom, select Create Username and enter the email linked to your account.
- Follow the instructions sent to your email to set a new password. For more details, visit this page: MyDISH App Support - [learn more].

3. Check Login Credentials:
- Ensure that you are entering the correct username and password. Double-check for any typos or incorrect capitalization.
- If you continue to face issues, consider clearing your browser’s cache and cookies or using a different device to attempt logging in.

4. Paying Your Bill:
- Once you successfully log in, navigate to the Pay My Bill section on the MyDISH website or in the app.
- Follow the on-screen instructions to pay your bill. Ensure that your payment method is valid and has sufficient balance.

5. Further Assistance:
- If the issue persists, consider checking the official troubleshooting guide for login issues related to the DISH Pay app: DISH Pay App Troubleshooting - [learn more].
- Additionally, if your issues are not resolved through the above methods, reaching out to DISH customer support directly may provide you with more tailored assistance.

By following these steps, you should be able to recover access to your MyDISH account and complete your bill payment.