Hi there! I understand you’re having trouble resetting your Funlux camera to connect it to a new internet name (Wi-Fi SSID). Let’s work through this together to get your camera back online.

To start, could you tell me a bit more about what happens when you try to reset the camera? For example:
- Are you able to physically reset the camera using the reset pinhole?
- Does the camera’s LED indicate any change when you reset it?
- Are you trying to connect to a new Wi-Fi network with a different SSID or password?
- What steps have you already tried using the Funlux app?

Once I know this, I can guide you through the best steps.

In the meantime, here’s a common method to reset and reconnect your Funlux camera to a new Wi-Fi network:

1. Perform a Physical Reset:
Use a small pin or paperclip to press and hold the reset button (usually a pinhole on the back of the camera) for about 10 seconds until the LED indicator changes (often blinking fast). This resets the camera's network settings.

2. Connect Your Phone to the Camera's Temporary Hotspot:
After resetting, the camera should broadcast a temporary Wi-Fi network (something like "ZMD_SAP"). Go to your phone’s Wi-Fi settings and connect to this hotspot.

3. Use the Funlux App to Set Up:
- Open the Funlux app while connected to the camera’s hotspot.
- It should prompt you to select the new Wi-Fi network (your current internet name) and enter its password.
- Complete the setup so the camera connects to your new Wi-Fi.

4. Reconnect Your Phone to Your Home Wi-Fi:
Once the camera setup is done, switch your phone’s Wi-Fi back to your home network.

If you’ve done some of these steps but the camera isn’t resetting or connecting, sometimes restarting your router and camera before trying again can help refresh IP assignments.

Let me know how you’d like to proceed or what you’ve tried already, and we’ll get this sorted out!

Are you able to find the reset pinhole on your camera?

cant get rrid old internet name

Thanks for the extra info! So it sounds like your Funlux app is still showing or stuck on the old Wi-Fi network name, and you're unable to remove or change it within the app itself. Is that right?

This situation can happen because the camera remembers the old Wi-Fi settings internally, and the app reflects that. Simply deleting or forgetting the Wi-Fi on your phone won't update the camera's stored network.

Here’s what I recommend as the next steps:

1. Factory Reset the Camera:
- Use the pinhole reset button on the camera and hold it for about 10 seconds until the LED indicator signals a reset (usually blinking rapidly). This clears stored Wi-Fi info including the old SSID.

2. Reconfigure the Camera on the New Wi-Fi:
- After it resets, the camera should broadcast its own temporary hotspot (e.g., "ZMD_SAP").
- Connect your phone to this hotspot through Wi-Fi settings.
- Open the Funlux app and proceed with the setup to connect it to your new Wi-Fi network.

3. Remove Old Wi-Fi Networks from Your Phone (Optional):
- This step is for cleaning your phone's saved networks so your phone doesn’t auto-connect to the old Wi-Fi during setup.
- On Windows 10, go to Settings > Network & Internet > Wi-Fi > Manage known networks. Select the old Wi-Fi and click Forget.
- This does not directly impact the camera but can help avoid confusion.

If the app still shows the old network name even after reset and reconfiguration, try uninstalling and reinstalling the Funlux app to clear cache or data.

Sometimes, if the camera refuses to reset the Wi-Fi network or the app doesn't update, it's worth restarting your router and smartphone as well before retrying.

Would you like me to guide you step-by-step through the reset and setup? Also, can you confirm if you can physically access the reset button on your camera?

Let me know!

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Steps to reset Funlux app network settings

Thanks for your question about resetting the Funlux app’s network settings. Here’s a clear step-by-step guide to reset your Funlux camera’s network setup, which should help update the Wi-Fi connection inside the app:

1. Factory Reset the Camera Device:
- Locate the reset pinhole on the camera’s back.
- Using a pin or thin object, press and hold the reset button for about 10 seconds.
- You will see the LED indicator blink rapidly, signaling that the camera is resetting its network settings to factory defaults2.

2. Connect Phone to Camera’s Temporary Wi-Fi Hotspot:
- After reset, the camera will broadcast a temporary Wi-Fi network (often named something like "ZMD_SAP").
- On your Windows 10 device, go to your Wi-Fi settings and connect to this hotspot.

3. Use the Funlux App to Set Up Wi-Fi:
- Open the Funlux app.
- Choose the option to add a new device or camera.
- Follow the app prompts to select your home Wi-Fi network (your new SSID) and enter the password.
- This will transfer the new Wi-Fi credentials to your camera.

4. Reconnect Your Device to Your Home Wi-Fi:
- Once the camera setup is complete, switch your Windows device back to your regular Wi-Fi network.

5. Confirm in App:
- The camera should now appear online under your new internet name/network within the Funlux app.

If you are still seeing old network info in the app or having trouble during the setup, try uninstalling and reinstalling the Funlux app to clear cached data. Also, ensure your router’s Wi-Fi is stable and compatible (2.4 GHz band is usually required for these cameras).

If you would like, I can guide you through each step based on what you’re seeing on your screen. Just let me know!

Are you ready to try these steps now?