[Zangi Private Messenger] Not showing blue tick

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Pauline rintoul
Not showing blue tick

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

Hi there! It sounds like you're having trouble with the blue ticks not showing up in Zangi Private Messenger. Let's get to the bottom of this together.

To better assist you, could you please let me know:
- Are you sending messages to a specific contact, or is this happening with multiple contacts?
- Have you checked your app notifications and settings to ensure everything is enabled for message delivery?

In the meantime, here are a few steps you can try:

1. Check Notification Settings:
- Go to your iPhone's Settings.
- Scroll down and tap on Zangi.
- Make sure Allow Notifications is enabled. This is crucial for receiving notifications about message deliveries.

2. Ensure Your Contact Has Zangi:
- Verify that the person you’re messaging has Zangi installed. If they don’t, messages won’t show blue ticks since they’re not using the app.

3. Update the App:
- Make sure your Zangi app is updated to the latest version. You can check this in the App Store.

4. Restart the App and Device:
- Sometimes a quick restart can refresh the app and your device, resolving minor glitches.

If the blue ticks still aren’t appearing after following these steps, you may want to check if there are any issues on Zangi’s end. You can do this by contacting their support at [email protected] for further assistance.

Are you satisfied with the solution I provided? If you still have issues, I'm here to help!

P
Pauline rintoul
1 year ago

Not showing blue tick

user
avatar
151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

View Profile
1 year ago

Thanks for your patience! It sounds like you’re experiencing issues with the blue tick indicator in Zangi Private Messenger. This usually means your messages haven't been read or delivered properly. Let’s explore this further.

Here are a few things you can check to help resolve the issue:

1. Notification Settings:
- Make sure that notifications are enabled for Zangi. You can do this by going to Settings on your iPhone, scrolling down to Zangi, and ensuring that Allow Notifications is toggled on. This is important for receiving updates about message deliveries.

2. Check Recipient's App Status:
- Ensure that the person you’re messaging has Zangi installed and is actively using the app. If they do not have notifications enabled or they haven't opened the app, you won't see the blue ticks.

3. Message Delivery:
- Keep in mind that one tick indicates the message was delivered, while two ticks indicate it was read. If the contact's app is closed or they have disabled notifications, those ticks might not appear properly.

4. App Update:
- Check if your Zangi app is updated to the latest version. You can do this from the App Store.

5. Restart Your Device:
- Sometimes, just restarting your iPhone can clear out minor glitches.

If you've checked all of these and still don't see the blue ticks, there might be a broader issue at play. For more information, you can visit the Zangi FAQ page about issues and support here: Zangi FAQ.

If the problem persists, feel free to reach out to Zangi's support via email at [email protected] for direct assistance.

Are you satisfied with the solution I provided? If you need further help, I’m here for you!

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