[Zangi Private Messenger] My Zangi had my iPhone passcode so I turned it on in my Zangi app and now it will not let me in

L
LYLE FLOYD
6 months ago In Zangi Private Messenger
My Zangi had my iPhone passcode so I turned it on in my Zangi app and now it will not let me in

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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6 months ago

Hi there! I understand you're having trouble getting back into your Zangi app on your iPhone after enabling the iPhone passcode feature within the app. Let's see how we can get you access again.

To start, could you clarify a bit:
- Are you getting any specific error message when you try to open Zangi?
- Is the app asking for a passcode now, or is it not responding at all?
- Have you tried restarting your phone since enabling the passcode in Zangi?

While you check that, here’s a simple approach to try first:

1. Restart Zangi app: Close the app completely by swiping it away in the app switcher, then reopen it.
2. Restart your iPhone: Sometimes a quick reboot resolves session or temporary lock issues.
3. If it’s asking for a passcode you don’t remember:
- Look for an option like “Forgot passcode” in the app to reset or recover it.
4. Check iPhone Settings:
- Go to Settings > Zangi and ensure the app permissions and notifications are enabled properly.
5. If none of those work, you may try uninstalling and reinstalling Zangi. Before doing so, make sure you remember your login credentials or verification method because uninstalling might require you to re-register.

Let me know what you observe after these steps or if there’s an error message, so I can guide you better from there!

L
LYLE FLOYD
6 months ago

I don’t have my login information

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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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6 months ago

Thank you for letting me know you don’t have your login information. No worries, we can try to recover your account together.

Here’s what you can do:

1. Open the Zangi app on your iPhone and go to the login screen.
2. Look for a “Forgot Password?” or similar option on the login page. This should allow you to start the recovery process.
3. Enter the email address or phone number you originally registered with in Zangi. The app will then send you a verification code or a recovery link.
4. Follow the on-screen instructions to reset your passcode or recover your login credentials.

If you don’t recall your registered email or phone number, or if the recovery option isn’t working, you might try contacting Zangi support directly at [email protected] for personalized help.

Here’s a helpful link for guidance on recovering your account:
- https://www.justanswer.com/software/ok8c0-need-recover-zangi-uninstalled-mistake.html

Also, a video tutorial can walk you through the process step-by-step:
- https://www.youtube.com/watch?v=9Gz8nNnKRE4

Give these steps a try and let me know how it goes. If you get stuck somewhere or get any error messages, just tell me and I’ll help you from there!

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