[Coupons.com] Not receiving activation code

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9 months ago In Coupons.com
Not receiving activation code

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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9 months ago

Hi there! I see you're not receiving the activation code for the Coupons.com app on your iPhone running iOS 18.6.2. Let's get that sorted out.

To start, could you tell me if the activation code issue is happening through SMS text, email, or directly in the app? Also, have you checked your spam or junk folder if it's through email? Sometimes important messages can land there.

While I wait for your info, here are some quick steps to try:

1. Double-check that the phone number or email address you entered is correct. A small typo can cause the code not to come through.
2. Make sure your internet connection is stable, either Wi-Fi or cellular data.
3. Restart your iPhone to refresh the network settings.
4. Check if any message-blocking or spam filtering apps are preventing the activation SMS from arriving.
5. If you're using email, check your spam or junk folder as sometimes activation emails get filtered.

Have you tried these so far, or is there anything specific you've already done? That way, I can help you with the next steps tailored to your situation.

A
AC
9 months ago
user
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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
9 months ago

Thanks for clarifying that you're expecting the activation code via SMS on your iPhone with iOS 18.6.2. Let's tackle this step-by-step to help you get that code.

1. Confirm your phone number: Ensure the number entered in the app is accurate, including country code if required (e.g., +1 for US).

2. Check your SMS inbox and message filtering: Sometimes, iPhones automatically filter unknown senders into a separate tab. On your Messages app, at the top, you’ll see tabs like “Messages” and “Unknown Senders.” Please check there to see if the activation code landed in “Unknown Senders.”

3. Network connectivity: Make sure your phone has reliable cellular service to receive SMS messages. Try toggling Airplane Mode on and then off to refresh your connection.

4. Restart your iPhone: It can clear any temporary glitches in receiving messages.

5. Disable any SMS blocking apps or message filters: If you have any third-party apps that manage your messages, try temporarily disabling them.

6. Try requesting the activation code again after waiting a few minutes, as sometimes there can be delays.

If after this you still don’t receive the code, it could be either a carrier issue or a problem on our side. In that case, I can help escalate this to our technical team to check if there is any blockage or outage with SMS delivery.

Would you like me to walk you through any of these steps, or have you tried some already? That way, I can focus specifically where you need help.

A
AC
9 months ago

How to set up SMS notifications on Coupons.com app?

user
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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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9 months ago

Great question! To enable SMS notifications on the Coupons.com app so you can receive activation codes and other important messages via text, here’s a straightforward way to set it up on your iPhone:

1. Open the Coupons.com app and sign in to your account if you haven’t already.
2. Go to the app’s settings or account preferences. This is usually accessible through an icon that looks like a gear or under your profile tab.
3. Look for a section labeled something like “Notifications,” “Alerts,” or “SMS Preferences.”
4. Turn on or toggle the option to receive SMS notifications or activation codes.
5. Confirm that your correct mobile phone number is entered and verified.
6. Save any changes you make.

Since SMS messages require you to opt-in explicitly, make sure you confirm any prompts or verification steps that pop up after enabling SMS notifications.

If you don’t see these options in the app, it’s possible the app uses SMS notifications by default during sign-up or account verification and does not require additional settings. If you still are having trouble receiving any SMS notifications or activation codes after confirming your phone number, the issue could be on the carrier side or with message delivery, and I can help check further.

Would you like me to guide you through checking your app settings step-by-step on your iPhone? Or do you want to verify your phone number and retry receiving the activation code first?

Let me know what works best!

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