Hi there! I see that you're having trouble with the Menards app not working and also can't sign into your account. I’d like to help you get this sorted out. To start, could you tell me a little more about the problem? For example:

- Are you having issues with the app crashing or freezing, or is it not opening at all?
- When you try to sign in, do you get any error messages? If so, what do they say?
- Have you tried any troubleshooting steps yet?

This info will help me guide you in the right direction. Meanwhile, I can walk you through some general quick fixes for app and login problems on your iPhone with iOS 18.7:

1. Restart the App: Double-click the Home button or swipe up from the bottom (depending on your model) to open the app switcher. Swipe the Menards app off the screen to close it completely, then open it again.

2. Restart Your iPhone: Sometimes a quick restart can clear temporary glitches. Press and hold the side button and volume button until the power off slider appears. Slide to power off, wait a minute, then turn your phone back on.

3. Check for App Updates: Open the App Store, tap your profile icon at the top right, and scroll down to see if Menards has an update available. Installing the latest version can fix bugs.

4. Check Your Internet Connection: Make sure you have a stable Wi-Fi or cellular data connection. The app may fail to connect if the internet is spotty.

5. Clear Cache (if available inside app) or Reinstall the App: If no cache option exists, deleting the app and reinstalling it fresh can help with corrupted data or login glitches. Long-press the Menards app icon and tap Remove App, then download it again from the App Store.

6. Check for iOS Updates: Sometimes app issues occur on outdated operating systems. Go to Settings > General > Software Update to ensure iOS is current.

If you’ve tried some or all of these already, please let me know. Also, if you use a VPN or any ad blockers, temporarily disabling them can help since those might interfere with the login process.

If none of this works, it might be an issue with Menards’ servers or login system, in which case waiting a bit or contacting Menards support could be necessary.

Once you try these steps, please update me and we’ll continue from there. I’m here to help!

Are you satisfied with these initial suggestions?

Response to app and account “Oops Unable to get information

Thanks for sharing the exact message “Oops Unable to get information.” That helps narrow things down. This message usually indicates that the app is having trouble communicating with Menards’ servers to retrieve your account or app data.

Let’s try these steps on your iPhone with iOS 18.7 to resolve this:

1. Check Internet Connection
Double-check that your Wi-Fi or cellular data is working fine, as poor connectivity can cause this error.

2. Force Close and Reopen the App
Swipe up from the bottom or double-click the Home button to open the app switcher, then swipe the Menards app off to close it. Relaunch it afterward.

3. Restart Your iPhone
Restarting your device can clear temporary glitches affecting app-server communication.

4. Update the Menards App
Go to the App Store and see if there's an update for the Menards app. Updates often fix bugs causing these errors.

5. Reinstall the Menards App
If updating doesn’t help, delete the app and reinstall it from the App Store. This can clear any corrupted data that’s blocking server communication.

6. Check Date & Time Settings
Ensure your iPhone’s date and time are set to automatic under Settings > General > Date & Time. Incorrect time settings can cause server authentication issues.

7. Disable VPN or Proxy (if applicable)
If you use a VPN or proxy, try disabling it temporarily. Sometimes these interfere with app data fetching.

If none of those steps work, the problem might be on Menards’ end with their servers. In that case, waiting a little and trying again later is best.

Does that help clear up the error? Let me know how it goes or if you need more help!

App not working AND can’t sign into my account