Hello! I understand you're having trouble viewing your test results after logging into the MyMercy app. Let's try to figure this out together.

To start, could you let me know if you receive any error messages when you try to view your results, or does the section just appear empty? Also, are you using the MyMercy app or accessing it through a web browser on your Windows 10 device?

Meanwhile, here are some basic steps that often help with this type of issue:

1. Ensure your app or browser is up to date. Sometimes older versions can cause display issues.
2. Try logging out completely and then logging back in.
3. Clear the cache and cookies in your browser (if using a browser) or the app cache (if on the app).
4. Confirm that your lab results are actually available in your account; sometimes recent tests performed outside Mercy facilities take time to appear.
5. Check your internet connection to make sure you have a stable connection.

If you've tried these already, please let me know, and we can dig deeper, such as checking account-specific settings or possible delays in test result uploads.

Does this sound like a good place to start?