Hi there! I see you're experiencing a delay with your instant prize redemption not hitting your card after several hours. Let's figure this out together.

First, just to clarify:
- Which method are you using to redeem your prize? Is it directly through the ReBet app or the website?
- Have you received any confirmation that the redemption was successful in the app?
- Are you seeing any error messages or status updates related to your redemption?

Sometimes, delays can be due to payment processor issues or verification steps on their side.

Here’s a step-by-step approach we can take:

1. Check Confirmation Status: Double-check that your redemption transaction shows as completed or processed in your ReBet account. If it's still pending, that’s likely why it’s not hitting your card yet.

2. Try Redeeming via Browser: If you redeemed through the app, try logging into your account via a web browser on your Windows device and check if the redemption status differs. Some users have noted discrepancies between app and web statuses.

3. Review Playthrough Requirements: Ensure any required playthrough or wagering conditions have been fully met. Sometimes, withdrawals or redemptions won’t process until these criteria are satisfied.

4. Allow Processing Time: Although it says "instant," sometimes it can take a few hours to up to 4 business days for funds to fully process, depending on the payment system and banking institution.

5. Contact Support: If after checking you still don't see any movement or confirmation, the delay may be due to known issues with ReBet's payment processor (there have been reports of this recently). I can assist you in contacting ReBet support directly if needed.

Could you let me know what you see in your account right now regarding the redemption status? That will help me guide you to the best next step.

Are you currently able to log in and check?