Hi there! I see that your Uber Pro Card app is showing an "under maintenance" message and you’re unable to pay or withdraw with the card. That definitely sounds inconvenient. Could you tell me if this message just appeared recently or has it been ongoing for some time? Also, are you able to access any other functions in the app, or is everything locked out?

In the meantime, here’s what we can try to get this sorted out:

1. Check Your App Version: Since you’re on Android 16, please make sure your Uber Pro Card app is updated to the latest version from the Google Play Store. Sometimes maintenance messages show up if the app version is outdated.

2. Force Close and Restart the App: Go to Settings > Apps > Uber Pro Card > Force Stop. Then reopen the app and see if the message persists.

3. Check Network Connection: A spotty internet connection can sometimes cause the app to show incorrect status. Make sure you have a stable Wi-Fi or mobile data connection.

4. Clear App Cache: Settings > Apps > Uber Pro Card > Storage > Clear Cache. This removes temporary files that might cause glitches.

5. Try Logging in on Another Device: If possible, try logging into your Uber Pro Card account from a different Android device or a web browser if available. This can confirm if the issue is device-specific.

If none of these resolve the problem, it could be that Uber is doing backend maintenance affecting card transactions. According to reports from other drivers, such outages can last a few hours with support usually working to resolve them quickly1.

If it’s urgent to access funds, I’d also suggest reaching out directly to Uber’s support email for card issues: [email protected]. They can provide updates on maintenance schedules or potential account-specific blocks.

Would you like me to walk you through any of these steps in more detail? Also, can you share whether you’ve tried any troubleshooting yourself already? That way I can avoid repeating steps and get right to a solution.