Hi there! It sounds like you're having trouble opening the Caden app, and it's been showing a message about "working on big things" with no update since September. I'd like to help you get this sorted out.

To start, could you tell me a bit more? For example:
- Are you using the Caden app on your Windows device's browser or a mobile app?
- Have you tried any steps like restarting the app, reinstalling it, or clearing your browser cache?
- Have you seen any official communication or updates from Caden about the outage?

From what I gathered, the Caden app has been undergoing maintenance and updates starting around September 2023, with some users reporting extended downtime. While this maintenance is supposed to be temporary, unfortunately, it seems like the outage has lasted longer than expected1 2.

If you haven't yet, here are some steps you can try on your Windows device using the WebKit browser:
1. Clear your browser cache and cookies: Sometimes cached data can cause loading issues. In your browser settings, find the option to clear browsing data, and select cache and cookies.
2. Restart your computer: This can help refresh network connections and app states.
3. Try accessing the Caden app website or portal from a different browser or device, if possible, to see if the problem is specific to your current setup.
4. Check Caden's official social media or forums for any updated announcements, as they might share timelines or alternate access while maintenance continues.

If the app still won't open and continues to display the maintenance message, the root cause is likely on Caden's side, and we'd have to wait for their engineers to complete the improvements. I recommend keeping an eye on official channels for updates.

Please let me know if you've tried any of these steps or need help walking through them! Are you satisfied with this direction so far?

Ive tried all that and Im using the Caden app on my Iphone

Thanks for letting me know you’re on an iPhone and have already tried the basic steps. Let’s try some iPhone-specific troubleshooting to see if we can get the Caden app working again.

Here’s what I recommend:

1. Check for app updates:
Go to the App Store, tap your profile icon at the top right, then scroll to see if there’s an update available for the Caden app. If yes, install it. Developers often release updates to fix bugs or address outages1.

2. Force close and reopen the app:
Swipe up from the bottom (or double press the home button if your device has one) to open the app switcher. Find Caden and swipe it off the screen to close it completely. Then open it again.

3. Restart your iPhone:
Hold the side button and either volume button (or just the side/top button depending on your model) until you see the slider. Slide to power off, wait 30 seconds, then hold the button again to turn it back on.

4. Reinstall the app:
If the above don’t work, long press the Caden app icon, tap "Remove App," then choose "Delete App." After that, go back to the App Store and reinstall it fresh. This can clear corrupted data the app might be stuck on1.

5. Check network connections:
Make sure your iPhone is connected to a stable internet source (Wi-Fi or cellular). You can also try toggling Airplane Mode on and off to reset connections.

If after doing these, it still only shows the "working on big things" message, it suggests that the app is still under maintenance or potentially experiencing server-side issues beyond your control. Several users have reported similar ongoing outages, indicating it’s likely something Caden’s team is actively working on but hasn’t resolved yet2 6.

Let me know if you want me to walk you through any of these steps or if you have any other details about the app's behavior. Are you satisfied with this approach so far?