[Instawork] App doesn’t even load anymore just a blank white page and I can’t even out bank info to claim shifts

M
Mady
10 months ago In Instawork
App doesn’t even load anymore just a blank white page and I can’t even out bank info to claim shifts

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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10 months ago

Hi there! I understand that your Instawork app is showing just a blank white page and you're unable to enter your bank info or claim shifts. That sounds annoying, but let’s see if I can help you get this sorted quickly.

First, just to get a clearer picture:
- When did the app start showing the blank white page?
- Have you tried restarting your iPhone or reinstalling the app already?
- Are you connected to a stable internet connection right now (Wi-Fi or cellular)?

Meanwhile, here’s a step-by-step approach you can try on your iPhone running iOS 18.5:

1. Force close and reopen the app:
- Swipe up from the bottom of your screen and pause in the middle to bring up the app switcher.
- Swipe the Instawork app off the screen to close it completely.
- Then open the app again to see if it loads properly.

2. Restart your iPhone:
Sometimes, a simple reboot clears up temporary glitches. Hold the side button and either volume button until you see the slider, then slide to power off. Turn it back on after a few seconds and try the app again.

3. Check for app updates:
Open the App Store, tap your profile icon at the top right, then scroll to Instawork and update if available. Sometimes updates fix loading issues.

4. Reinstall the app:
- Press and hold the Instawork app icon, tap “Remove App,” then delete it.
- Go back to the App Store, search for Instawork, and reinstall it.
- Log in again to see if the bank info screen and claiming shifts load.

5. Check your internet connection:
Switch between Wi-Fi and cellular data to see if the app loads on a different network.

If these steps still leave you with a blank white page and you can't access bank info, there may be a server-side issue or account-related problem. At that point, it’s best to contact Instawork support directly via their contact page or email at [email protected] for deeper assistance1.

Could you please try the above and let me know what happens? Also, if you saw any error messages or specific points where the app freezes, that would help me guide you better.

M
Mady
10 months ago

App doesn’t even load anymore just a blank white page and I can’t even out bank info to claim shifts

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