[Stocks Tracker] Dow Jones error on total

G
GEF
1 year ago In Stocks Tracker
Dow Jones error on total

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Emily Roberts

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1 year ago

Hi there! I'm here to help you with the Dow Jones error you’re experiencing on Stocks Tracker. Could you provide me with a bit more context about the issue? For example, are you seeing an incorrect total displayed, or is there a specific message or error code you’re encountering? Any additional details would be really helpful for me to assist you effectively!

G
GEF
1 year ago

The total has been wrong all day. Closing wrong now

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90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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1 year ago

Thank you for the additional detail! It sounds like the total value for the Dow Jones is not displaying accurately throughout the day, which might be affecting your closing value as well. Let’s try a few steps to troubleshoot this issue.

### Steps to Resolve the Dow Jones Total Error:

1. Refresh the App: Sometimes, simply refreshing the Stocks Tracker app can resolve display issues. Try closing the app completely and reopening it.

2. Check for Updates: Ensure you have the latest version of the Stocks Tracker app. Go to the App Store, search for Stocks Tracker, and see if an update is available. Install any updates if they are present.

3. Internet Connection: Make sure your iPhone is connected to a stable internet connection, as real-time data requires a reliable network. You can check this by attempting to browse the web or use another online app.

4. Clear Cache: Sometimes, cached data can cause display errors. In the Stocks Tracker app, look for any options to clear cache or temporary files. If it doesn't have this option, consider reinstalling the app. You can uninstall it and then download it again from the App Store.

5. Log Out and Log In: Try logging out of your Stocks Tracker account and then logging back in. This can sometimes refresh your data.

6. Server Status: Occasionally, issues may stem from server problems on the Stocks Tracker end. You can check their official website or social media pages for any announcements regarding outages.

If you have tried these steps and the issue persists, please let me know, and we can explore further options or even consider contacting Stocks Tracker support for you. Are you satisfied with the solution I provided, or do you need help with anything else?

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