Hi there! I’m here to help you troubleshoot the issue with the "video failed to load" message when trying to play a story. Let's work together to figure this out!

To get started, could you please let me know if you're having this issue with a specific story or with all stories? Additionally, have you checked your internet connection or tried any other specific troubleshooting steps? This will help me narrow down the best solution for you.

It happens with all stories, Ive checked my internet (its fine) Ive cleared my cache and data for dorian, ive uninstalled and reinstalled it, Ive force stopped the app and then restarted it. Ive done all this multiple times, Ive been trying to get the app to start since last week, nothing works

Thank you for confirming those steps you've already taken—that helps narrow things down! Since you've tried quite a lot, let's explore some additional things we can look into:

1. Check for Updates: Sometimes, issues like this can be caused by an outdated app. Go to the Google Play Store, search for Dorian, and see if there’s an update available. If there is, please install it and see if the problem persists.

2. Check Permissions: Make sure that Dorian has the necessary permissions to access network functions. Go to your device’s Settings > Apps > Dorian > Permissions and ensure everything it needs is enabled (like storage and network).

3. Test on Another Network: Even if your internet seems fine, try switching to a different Wi-Fi network or using mobile data temporarily to test if the issue is related to your current connection.

4. Check for Device Issues: Sometimes device-related issues can cause problems. Reboot your Android device to refresh system resources and then try launching the app again.

5. Server Status: It's possible that there’s a temporary issue with Dorian's servers affecting all users. You can check if other users are experiencing similar problems by visiting forums like Reddit or checking Dorian's official news page Dorian News.

If none of these steps work, I’d recommend reaching out to Dorian’s support team directly at [email protected] to report the issue. They might have more insight into what's going wrong on their end.

Are you satisfied with the solution I provided, or would you like to explore more options?

How to contact Dorian app support?

To get in touch with Dorian's support, you have a couple of options:

1. Email Support: You can directly email their support team at [email protected]. This is a great way to reach out with detailed information about the issues you are experiencing.

2. Visit the Dorian Website: You can also check their official website for more contact options or support resources. Here's the link for you: Dorian Official Website

If you prefer talking to someone, you might find a contact number on their website, but emailing usually allows for getting a more detailed response regarding your issue.

Is there anything else I can help you with? Are you satisfied with this information?