[JustPark Parking] Page to large can’t complete booking as cost and time not in view

R
Roderick black
9 months ago In JustPark Parking
Page to large can’t complete booking as cost and time not in view

Comments

user
avatar
153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
9 months ago

Hi! It sounds like you’re trying to make a booking in the JustPark app on your iPhone, but the booking page isn’t displaying the cost and time details properly, making it difficult to complete your booking. Is that right?

Just to clarify, are you seeing the page zoomed in too much or parts of the page cut off? And does this happen consistently with every booking, or just for certain locations or parking spaces?

While I wait for those details, here are some initial steps you can try to fix formatting or display issues on your iOS device:

1. Restart the JustPark app
Close the app completely by swiping it up from the app switcher, then reopen it. This can often clear minor glitches.

2. Check for app updates
Go to the App Store, tap your profile icon, and scroll to see if JustPark has any pending updates. Keeping the app updated helps avoid compatibility issues.

3. Adjust Display Settings
Since you’re on iOS 18.6.2, sometimes display zoom or text size settings affect how apps render pages. You can
- Go to Settings > Display & Brightness > Display Zoom and set it to Standard if it’s on Zoomed.
- Also, check Settings > Accessibility > Display & Text Size to see if any settings might make elements appear larger or shifted.

4. Clear app cache/data
Although iOS apps don’t have a manual cache clear button, uninstalling and reinstalling the app can help reset it fully.

If after these steps, the booking page still shows an oversized or broken layout where cost and time are not visible, it could be a bug or a particular issue with the app version or the specific parking location’s settings.

As a next step, please let me know the answers to my initial questions, and if you want, I can also guide you through troubleshooting your network settings or check if there’s a known app issue reported recently.

Also, here is a relevant JustPark help article that mentions booking issues which sometimes relate to formatting: I can't make a booking - JustPark Events

Are you happy to try these fixes so far?

Leave a comment