Hi there! I understand you’re trying to select photos from your iPhone using the Snapfish app but you’re not able to do so anymore. Just to get a better idea, when you tap to add photos from “My Phone,” what exactly happens? For example, does the app let you browse your albums but not select, or does it not show photos at all? Any error messages popping up?

In the meantime, here’s a good place to start troubleshooting this:

1. Check Snapfish photo permissions on your iPhone:
- Go to your iPhone Settings > Privacy > Photos.
- Find Snapfish in the list and tap it.
- Make sure Snapfish’s photo access is set to “All Photos” or at least “Selected Photos” with the albums/photos you want to upload allowed. Sometimes, if set to “None,” the app won’t be able to see any photos to select.

2. Try restarting the app:
- Close the Snapfish app fully (swipe it away from the app switcher).
- Open it again and try selecting photos.

3. Update the Snapfish app:
- Open the App Store and make sure Snapfish is running the latest version.

4. Check iOS version compatibility:
- Your iOS 16.7.11 is fairly recent, so the app should work fine, but installing any pending iOS updates can sometimes fix permission or compatibility glitches.

If these don't help, could you tell me what happens exactly when you tap “Get more photos from my phone”? Do you see your albums and just can’t tap/select photos, or does it show nothing at all? This info helps us dig further.

I’m here to help you get this sorted!

Saying photos are uploaded but cannot see in photos in ‘your photos’

Thanks for letting me know that Snapfish says the photos are uploaded but you can’t see them in “Your Photos.” Let’s get this figured out together.

Since the upload process completes, the issue likely lies in how the photos are displayed or synced in your Snapfish library. Here are some steps to try:

1. Check Your Snapfish Account on Another Device or Browser:
Log in to your Snapfish account on a computer via their website. Look at the “Your Photos” or library section to see if the photos appear there. This will help us know if the issue is app-specific or account-wide.

2. Refresh or Sync the Snapfish app:
Sometimes the app doesn’t immediately update your photo library after upload. Try pulling down on the “Your Photos” screen to refresh or log out and back into the app.

3. Review Upload Limits and File Types:
- Snapfish has a size limit per upload session (10GB). If you’ve uploaded a very large batch or files in unusual formats, the app might not show some photos properly.
- Also, double-check that the photos you’re uploading are standard image formats like .jpg or .png.

4. Clear App Cache / Reinstall:
If the photos are on your Snapfish account online but not showing in the app, try deleting the app and reinstalling it. This can clear any app data glitches.

5. Location Services & Permissions:
Ensure Location Services is enabled for Snapfish (Settings > Privacy > Location Services > Snapfish). According to Snapfish support, this helps display photos properly on iOS devices7.

If after these steps your photos are still missing in “Your Photos” but show as uploaded elsewhere, please let me know. We can explore whether it’s a syncing bug or if there might be some account-specific issue.

Are you able to check your Snapfish photos on a computer or browser now? That will give us a clearer picture.

Steps to ensure photos show up in Snapfish 'Your Photos'

Thanks for your question about how to make photos appear in the Snapfish app's "Your Photos" section on your iPhone. Here’s a step-by-step guide to ensure your photos show up properly:

1. Upload Photos Correctly
- Open the Snapfish app and tap Add Photos (usually at the top of the screen).
- Select the source — in this case, My Phone.
- Choose the photos you want to upload, then tap Upload.
- You can create a new album or select an existing one to organize your photos.

2. Verify Photo Upload Completion
- Wait for the upload process to fully finish before closing the app or switching screens. Partial uploads might not display.
- Once uploaded, the photos should appear in the album you selected or in your overall photo library inside the app.

3. Refresh Your Photo Library
- If the photos don’t appear immediately in “Your Photos,” try pulling down on the screen to refresh the library view.
- Alternatively, log out and log back into your Snapfish account in the app to force a sync.

4. Check App Permissions on iPhone
- Go to Settings > Privacy > Photos, then select Snapfish and ensure it has access to All Photos or at least the photos you want to upload. Without this access, photos won’t upload or appear.

5. App Updates and Reinstall
- Make sure your Snapfish app is updated to the latest version from the App Store.
- If problems persist, try deleting and reinstalling the app — this often clears glitches affecting photo visibility.

6. Check Online Account
- Sometimes uploaded photos show on your Snapfish account via a browser but not in the app due to syncing delays. Visit snapfish.com on a desktop browser, log in, and see if your photos are there. If they are, the app may just need to refresh or reinstall.

Following these steps should help ensure that the photos you add from your iPhone appear properly in the Snapfish app’s “Your Photos” area. If you want more details, Snapfish’s official iOS photo upload guide is a solid resource3.

Let me know if any part of this isn’t working as expected! Are you able to see your photos now after trying these?