Hi there! I’m Alice Johnson. Thanks for reaching out about the Paint Love widget not working on your iPhone. To help you better, could you please describe what exactly is happening with the widget? For example, is it not loading at all, freezing, or showing an error message? Also, is your device updated and connected to the internet when you try to use the widget? This info will help me guide you through the right steps.

the widget on my main screen doesn't work, the pictures don't show at all. there is internet

Thanks for sharing those details! Since your Paint Love widget on the iPhone main screen isn’t showing pictures despite having internet, here are some steps to try that usually help resolve this:

1. Restart the Widget: Sometimes widgets don’t refresh properly. Tap on the widget once; this often prompts it to reload the pictures.

2. Remove and Re-add the Widget:
- Press and hold the widget until options appear.
- Tap “Remove Widget.”
- Then, go to the home screen, long-press a blank area to enter edit mode, tap the “+” icon at the top left, find Paint Love widget, and add it again.

3. Check App Permissions:
- Open your iPhone Settings.
- Scroll to Paint Love app.
- Make sure it has permission to access Photos and Background App Refresh is enabled so it can update content even when not actively open.

4. Update the App and iOS:
- Sometimes widget issues occur due to version bugs.
- Check the App Store for updates to Paint Love.
- Make sure your iPhone is on iOS 18.4.1 (you mentioned this version, so it’s good).

5. Open Paint Love App:
- Launch the Paint Love app and verify your photos load correctly there.
- Sometimes, the widget depends on the app being recently opened to sync images.

If after these steps the widget still shows no pictures, there could be an app-specific bug or server sync issue. In that case, I can help you escalate this to Paint Love’s support team at [email protected] or check any server status updates for the app.

Would you like to try these steps now, or have you already attempted some of them? Let me know how it goes!