[Weis Markets] No way to check out no cart

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Wendy
1 year ago In Weis Markets
No way to check out no cart

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Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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1 year ago

Hello! It sounds like you're having trouble checking out with your cart at Weis Markets. I’d be happy to help you out with this.

To start, can you let me know if you're using the Weis Markets app or the website for your shopping? Also, are you able to see items in your cart, or is it completely empty? Any details you provide will help me assist you better!

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Wendy
1 year ago

Website . Shows the item was put into the cart but there is no cart symbol to click to check out.

user
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90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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1 year ago

Thank you for the details! It seems like you can add items to your cart, but you're not able to see the cart icon to proceed to checkout. Let's try a few things to resolve this.

1. Refresh the Page: Sometimes, refreshing the website can clear up temporary glitches. You can do this by pressing Command + R on your keyboard.

2. Check for Pop-up Blockers: If you have any browser extensions or settings that block pop-ups, they might interfere with the website's functionality. You can temporarily disable them to see if that resolves the issue.

3. Update Your Browser: Make sure that your web browser is up to date. If not, updating it might fix any compatibility issues with the Weis Markets website.

4. Clear Cache and Cookies: Sometimes, old data can create issues. Here’s how to do it on a Mac:
- Open Safari.
- Go to the Safari menu and select Preferences.
- Click on Privacy and then Manage Website Data.
- Select Remove All and confirm.

5. Try a Different Browser: If you have another browser installed (like Chrome or Firefox), try accessing the Weis Markets website in that browser to see if the cart icon appears there.

6. Account Login: Verify that you're logged into your MyWeis account. Sometimes, being logged out can affect your ability to see the cart or checkout options.

If these steps don’t help, I recommend reaching out to Weis Markets support directly at [email protected], as they can provide more specific assistance related to your account or the website.

Are you satisfied with the solution I provided, or would you like further assistance?

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