Hi there! I understand you're having trouble with the IGOTIN app after entering your phone number and email—it either doesn't load or doesn't let you proceed. I want to help you get this sorted out.

To help me assist you better, could you tell me a bit more? For example:
- Are you trying to sign up for a new account or log into an existing one?
- When you say it doesn't load, does the app freeze, crash, or just stay stuck on the screen?
- Are you seeing any error messages or codes?
- Have you received any verification codes via SMS or email during this process?

Meanwhile, let's try some initial steps that often resolve issues like this on iOS 18.7:

1. Restart the App: Close the IGOTIN app fully (swipe it away from the app switcher) and then reopen it.
2. Check Your Internet Connection: Make sure your iPhone is connected via Wi-Fi or mobile data and that the connection is stable.
3. Restart Your iPhone: Sometimes a quick reboot solves temporary glitches.
4. Update the App: Go to the App Store, check if there’s an update for the IGOTIN app, and install it.
5. Clear Cache or Data: Although iOS apps don’t have a direct cache clear option, you can delete the app and reinstall it. This ensures any corrupted temporary files are removed.
6. Verify Your Input: Double-check that the phone number format is correct (including country code) and that the email is spelled properly.

If none of those help, there might be an issue with the verification service—sometimes verification codes don't reach the device if there are carrier or server-side problems.

Could you please try these steps and let me know which ones you’ve already attempted? That way, I can guide you toward the next best solution.

Looking forward to your reply!