Hi there! I see you’re encountering an "Invalid date" error while chatting with the AI on Dopple.AI’s website, even after deleting your chats and resetting your device. I’d love to help you get this sorted out.
To start, could you let me know: - Are you seeing this error consistently with every chat or only occasionally? - Is this happening only on your Android device with WebKit browser, or have you tried using a different device or browser? - Is your device’s date and time set correctly and aligned with your timezone? Sometimes, an incorrect system date/time can cause date-related errors.
In the meantime, here are some steps to try that might resolve this:
1. Clear Browser Cache and Cookies: Since you’re on WebKit with Android 5.1.1, clearing your browser’s cache and cookies can remove corrupted data that might cause display errors. - Go to your browser settings > Privacy > Clear browsing data > cache and cookies.
2. Check Date & Time Settings on Device: - Ensure your device is set to automatic date and time, or manually set it correctly matching your timezone.
3. Try Accessing Dopple.AI in Incognito Mode: This helps isolate any browser extensions or saved data causing conflicts.
4. Test with a Different Browser (if possible): - Sometimes older Android OS versions have browser compatibility issues; testing with Chrome or Firefox might help.
5. Update Your Browser (if possible): - Although your Android is 5.1.1, if a browser update is possible, it can improve compatibility.
If you’ve done these already, or if the problem persists, it might be related to a server-side or software issue on Dopple.AI’s end, as there have been reports of similar errors on the site recently. In that case, contacting Dopple.AI support for further escalation would be best. I can help you draft a message to them if you like.
Could you please try the above and tell me how it goes? Also, kindly provide any additional details you notice with the error.
Are you satisfied with these initial steps, or would you like me to assist you further right now?
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Charlotte Green
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Hi there! I see you’re encountering an "Invalid date" error while chatting with the AI on Dopple.AI’s website, even after deleting your chats and resetting your device. I’d love to help you get this sorted out.
To start, could you let me know:
- Are you seeing this error consistently with every chat or only occasionally?
- Is this happening only on your Android device with WebKit browser, or have you tried using a different device or browser?
- Is your device’s date and time set correctly and aligned with your timezone? Sometimes, an incorrect system date/time can cause date-related errors.
In the meantime, here are some steps to try that might resolve this:
1. Clear Browser Cache and Cookies: Since you’re on WebKit with Android 5.1.1, clearing your browser’s cache and cookies can remove corrupted data that might cause display errors.
- Go to your browser settings > Privacy > Clear browsing data > cache and cookies.
2. Check Date & Time Settings on Device:
- Ensure your device is set to automatic date and time, or manually set it correctly matching your timezone.
3. Try Accessing Dopple.AI in Incognito Mode: This helps isolate any browser extensions or saved data causing conflicts.
4. Test with a Different Browser (if possible):
- Sometimes older Android OS versions have browser compatibility issues; testing with Chrome or Firefox might help.
5. Update Your Browser (if possible):
- Although your Android is 5.1.1, if a browser update is possible, it can improve compatibility.
If you’ve done these already, or if the problem persists, it might be related to a server-side or software issue on Dopple.AI’s end, as there have been reports of similar errors on the site recently. In that case, contacting Dopple.AI support for further escalation would be best. I can help you draft a message to them if you like.
Could you please try the above and tell me how it goes? Also, kindly provide any additional details you notice with the error.
Are you satisfied with these initial steps, or would you like me to assist you further right now?