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[FreeStyle Libre 3] My Google Android phone will not scan the Freestyle 3 sensor once ii is applied to the skin
J
Joe
1 year ago In
FreeStyle Libre 3
My Google Android phone will not scan the Freestyle 3 sensor once ii is applied to the skin
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Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
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Hi there! I'm here to help you with the issue of your FreeStyle Libre 3 sensor not scanning on your Google Android phone. I understand that it can be a bit concerning when things don't work as expected.
To start, can you confirm a few details for me?
1. Have you made sure that NFC (Near Field Communication) is enabled on your phone? This feature is essential for scanning the sensor.
2. Are you seeing any specific error messages when you attempt to scan?
3. How long has the sensor been applied? Sometimes, it might take a little while after application for it to be ready for scanning.
Let me know so we can get this sorted out together!