If you are experiencing issues with the game only showing the first five levels without allowing you to scroll further, try the following troubleshooting steps:

1. Check for Game Updates:
Make sure your game is up to date. Developers regularly release patches to fix bugs and improve performance. Go to your app store, search for the game, and update if an update is available.

2. Restart the Game:
Close the game completely and reopen it. This can resolve temporary performance issues or glitches.

3. Clear Cache:
Sometimes cache files can cause problems. Go to your device settings, find the game in your applications list, and clear the cache.

4. Check Device Storage:
Ensure that your device has enough storage available. Low storage can affect the game's performance. Remove unnecessary files or apps to free up space.

5. Reinstall the Game:
If the problem persists, uninstall the game and then reinstall it. This process can help reset any settings or corrupted files causing the issue.

6. Look for Known Issues:
Check community forums for any similar issues reported by other players. For instance, there are general guides and FAQ threads available on Reddit which may provide insights or confirm if it’s a known bug. Visit this guide for more information: General Guide for Beginners - [learn more].

7. Post Your Issue on Forums:
If none of the above solutions work, consider posting your issue on community forums such as Reddit. Other players or developers might offer solutions or confirm if it’s a broader issue. You can join discussions similar to this one: Elder Scrolls Castles FAQ Megathread - [learn more].

8. Contact Customer Support:
If the issue remains unresolved, your last resort should be to contact the game's customer support for more personalized help.

Try these steps to troubleshoot the game and resolve the scrolling issue.