Hi there! I understand that you're seeing an "obsolete" message when trying to use the DreamMapper app. Let's get this sorted out!

First, could you please confirm which version of the app you currently have installed? You can check this by going to the app settings. If the app is outdated, that could be why you're seeing that message.

In the meantime, here are a few steps you can take to resolve the issue:

1. Update the App: Visit the Google Play Store on your Android device, search for "DreamMapper," and see if there's an update available. If so, please update the app to the latest version.

2. Clear Cache: Sometimes clearing the app cache can help. Go to Settings > Apps > DreamMapper > Storage and select Clear Cache.

3. Reinstall the App: If updating doesn't help, you might want to uninstall and then reinstall the app. This can often fix issues caused by outdated data.

4. Check Device Compatibility: Ensure that your Android version (10) is compatible with the latest version of DreamMapper.

If you've already tried these steps, please let me know, and we can explore more advanced solutions. Are you satisfied with the solutions I provided?

2.36.0

Thanks for confirming that you're using DreamMapper version 2.36.0. The "obsolete" message typically indicates that your current version of the app may no longer be supported or needs an update to function properly.

It seems that there might be a significant update coming soon, possibly to version 3.0, which could explain why you're encountering this message. Here’s what we can do next:

1. Check for Updates: Go to the Google Play Store, find the DreamMapper app, and see if there’s an update available. Installing the latest version should help resolve the obsolete message issue.

2. Visit the Official Site: You can find more information about the app and any updates on the official Philips page for DreamMapper here.

3. Reinstall the App: If there are no updates available, consider uninstalling the app and then reinstalling it from the Play Store. This can help clear any underlying issues caused by data corruption.

4. Contact Support: If the problem persists, it might be helpful to reach out to DreamMapper support directly at [email protected] for assistance, particularly in light of the upcoming new version.

Please try these steps and let me know if you still face any issues! Are you satisfied with the solution I provided?

App obsolete message

Thanks for your patience! Since you're still encountering the "obsolete" message with DreamMapper version 2.36.0, let's explore some further solutions based on the latest information I've found.

Here are some steps you can take:

1. Update the App: The most common resolution for this issue is to check for a newer version of the DreamMapper app in the Google Play Store. Sometimes, there might be a required update that isn't showing up immediately. If an update is available, please install it.

2. Uninstall and Reinstall: If updating doesn’t resolve the issue, try uninstalling the app and then reinstalling it from the Play Store. This will ensure you have the latest version and can clear any corrupted data.

3. Check Device Settings: Sometimes, permissions can affect the app's performance. Make sure DreamMapper has all the necessary permissions to function correctly. You can do this by going to Settings > Apps > DreamMapper > Permissions on your device.

4. Visit Community Discussions: You can also check out discussions on platforms like Reddit, where other users share their experiences. One user recently mentioned encountering an "obsolete" message and had to ensure they had the latest version from the app store here 1.

5. Contact Support: If the problem persists even after trying the above steps, I recommend reaching out directly to DreamMapper support at [email protected] for personalized assistance.

Please give these steps a try and let me know if you continue to face the issue! Are you satisfied with the solution I provided?