Hello! I’m here to help you with the issue regarding CANAL+ MYANMAR. It sounds like you may be encountering an error while using the service.

Could you please provide a bit more information? For example:
- What device are you using?
- Were you trying to access any specific content or feature when the issue occurred?
- Are there any specific error messages displayed?

This will help me understand the problem better and guide you to a solution.

Can login with one time passcode but can't make new password

I understand that you're able to log in with a one-time passcode but are having trouble creating or changing your password. Let's work through this together.

### Here’s what you can try:

1. Reset Password via Email:
- Go to the login page and click on “Forgot your password?”.
- Enter the email address associated with your CANAL+ MYANMAR account.
- You should receive an email with instructions for resetting your password. Make sure to check your spam or junk folder if you don’t see it in your inbox.

2. Create a Strong Password:
- When you get to the password creation page, ensure your new password meets any requirements (like a minimum length or composition). If you have any specific guidelines or rules for the password, please follow those.

3. Account Settings:
- If you previously managed to log in, you could also check your account settings to change the password directly. Look for an option labeled “Password” or “Change Password” in your account profile settings.

If you're unable to reset the password via email or if there are specific error messages coming up while trying these steps, please let me know so we can dig deeper. Alternatively, if none of these work, contacting CANAL+ MYANMAR support through their email at [email protected] may provide additional assistance.

Are you satisfied with the solution I provided, or do you need further assistance?

I didn't fill my email. I am just using my phone number. I type new password and confirm password then I clicked the submit button that the app says something went wrong.

Thank you for providing those details! Since you're using your phone number and encountering an error when trying to set a new password, let’s focus on that.

### Here are some steps you can try:

1. Check Requirements: Make sure that your new password meets any specific criteria (such as a minimum character length, mix of letters and numbers, etc.). Sometimes, apps have strict requirements for password setup.

2. Try a Different Password: You can attempt to choose a completely different password to see if that resolves the problem.

3. Clear Cache and Data:
- Go to your phone's Settings.
- Tap on Apps or App Manager.
- Find CANAL+ MYANMAR and select it.
- Tap on Storage and then Clear Cache, followed, in some cases, by Clear Data (note that this may reset your preferences within the app).

4. Reinstall the App: Uninstall the CANAL+ MYANMAR app from your device and then reinstall it. Sometimes, a fresh installation can resolve various issues.

5. Check Network Connection: Ensure that your device is connected to a stable Wi-Fi or mobile data network while trying to submit your new password.

If after trying these steps you're still having trouble, it might be best to reach out to CANAL+ MYANMAR support via [email protected] for more specific assistance.

Are you satisfied with the solution I provided or do you need further assistance?

Still trouble

I appreciate your patience as we work through this. Since you're still having trouble creating a new password despite multiple attempts, let's try a different approach that may help resolve the issue.

### Here’s what you can do:

1. Contact Support: Since you've already attempted several troubleshooting methods, it might be best to reach out to CANAL+ MYANMAR's customer support directly. They can assist you with password-related issues more specifically. You can email them at [email protected], explaining the problem and the steps you've already taken.

2. Password Reset via SMS: In some cases, they might have the option to send a password reset link or code to your registered phone number. Make sure to mention that you are using a phone number for login.

3. Check for App Updates: Sometimes, app issues can be resolved through updates. Make sure you’ve got the latest version of the CANAL+ MYANMAR app by checking the Google Play Store.

4. Check Server Status: It's always possible there may be ongoing issues with their servers or the app itself. Please check their social media or website for any announcements regarding outages or maintenance.

If you can still create a new password or are experiencing further issues, the support team will be your best bet to resolve the matter.

Are you satisfied with the solution I provided, or do you need any further assistance?

How to reset password on CANAL+ Myanmar without email?

To reset your password on CANAL+ MYANMAR without using an email, you can try the following steps, based on the available resources:

1. Use the App or Website: Generally, there should be a "Forgot Password?" option on the login page. In this case, since you're using your phone number, it may prompt you to enter your phone number instead of an email address. Follow the steps given there to reset your password.

2. Receive SMS Verification: If there’s an option to reset your password via SMS, make sure to select that option. You may receive a verification code sent to your registered phone number that you'll need to enter to proceed with creating a new password.

3. Contact Customer Support: If the above options do not work, it's best to reach out to CANAL+ MYANMAR support directly. You can email them at [email protected] or contact them through any available customer service numbers related to your account. They can provide you with more specific instructions for resetting your password using your phone number.

If you have further details about any error messages encountered during these steps, feel free to share! This will help me assist you better.

Are you satisfied with the solution I provided, or do you need additional assistance?

Alternative ways to verify CANAL+ Myanmar account

To verify your CANAL+ MYANMAR account without using an email, you generally have the following alternative methods:

1. Phone Number Verification: During the login or account setup process, you may be prompted to enter your phone number. A verification code will be sent via SMS to your registered phone number. Enter the code to complete verification.

2. In-App Verification: If you are using the myCANAL MYANMAR app, there might be specific in-app instructions for verifying your account using your phone number. Ensure that notifications are enabled so you can receive any necessary prompts.

3. Contact Customer Support: If you are having issues with verification, contacting CANAL+ MYANMAR support via [email protected] is a viable option. They can guide you through alternative verification processes tailored to your situation.

4. Social Media: You might also reach out through any social media channels created by CANAL+ MYANMAR; they often provide support and can guide you on how to verify your account without email.

For additional information or specifics regarding your account verification, please refer to the CANAL+ MYANMAR website or documentation related to account settings and verification processes.

Are you satisfied with the solution I provided, or do you need further assistance?