Hi there! Thanks for sharing what's happening with the Inspira app sign-on. Just to make sure I understand correctly: after you enter your PIN that you receive on your phone, the screen flashes but you don't proceed further or get signed in properly. Is that right?

Could you also tell me if this happens every time you try to sign in, or only occasionally? And have you noticed if the app shows any error messages or just the flashing screen?

This will help me guide you better!

over the last three days and the screen just flashes with the inspira logo

Thank you for those details! It sounds like your Inspira app gets stuck on or flashes the Inspira logo repeatedly after you enter your PIN. Since this has been happening consistently over the last three days, let's try a few steps to get this resolved on your Mac running OS X 10.13.

Here’s what I suggest:

1. Quit and Restart the App
Sometimes closing and reopening the app can clear temporary glitches. Completely quit Inspira (use Command + Q) and then open it again.

2. Restart Your Mac
A simple reboot can refresh system processes that might be interfering with the app.

3. Check for App Updates
Open the app store or Inspira’s website to verify you have the latest version compatible with your OS version 10.13. Sometimes logo flashing can be due to bugs fixed in updates.

4. Clear Inspira Cache or Preferences
If quitting and restarting doesn’t work, some apps let you clear stored settings or cache:
- Go to Finder
- Press Command + Shift + G
- Enter ~/Library/Preferences/
- Look for any files named related to Inspira (e.g., com.inspira.plist) and move them to Trash (you might want to back up these files first). Then restart the app.

5. Check Your Network Connection
Since Inspira requires verifying credentials and PINs, an unstable connection could cause issues. Ensure your Wi-Fi or Ethernet is stable.

6. Try Signing In on Another Device or Browser
If possible, check if you can sign in successfully on a different device or using a web browser to narrow down if this is a Mac-App specific issue.

If these don’t help, it could be a deeper app issue or a conflict on your system. At that point, I would recommend contacting Inspira support with your device and OS details, plus a description of this behavior.

Let me know which steps you’ve tried so far, or if you'd like, I can walk you through them one by one! Are you okay with starting with quitting and restarting the app?

Does the Inspira app have recent updates causing a flashing screen?

Thanks for asking about recent Inspira app updates causing the flashing screen issue. Based on the information I found, there are no direct reports or official notices about a recent Inspira app update that is causing the logo screen flashing on Mac systems running OS X 10.13. Most of the screen flickering or flashing issues mentioned in my search relate to other platforms like Windows or Android, or unrelated apps2 9.

Given this, the flashing might be more related to either a compatibility issue with your current OS version, a corrupted app installation, or a network authentication hiccup.

Have you checked if the app version you’re using fully supports OS X 10.13? Also, do you recall if the issue started right after an update to the Inspira app, or has it been ongoing for a while regardless of updates? This info could help narrow down the cause.

If you want, we can try reinstalling the app or look into other fixes based on what you’ve observed. How does that sound?

Recent reviews about Inspira app updates

Thanks for your patience! Looking at recent reviews for the Inspira app on the Apple App Store, the latest version available as of July 26, 2025, is Version R7.04.00 which mentions "Bug fixes and performance improvements." This suggests the developers are actively addressing issues and refining the app experience2. The app also has a solid rating of 4.3 out of 5 from over 34,000 ratings, which is generally positive.

However, some other platforms and similar-named apps report mixed reviews, but those generally do not specify the flashing screen issue you mentioned, and some reviews highlight problems like appointment updates or account removals rather than login or startup failures.

Given that your OS version is 10.13, and the app updates continuously improve performance, it’s possible your version of macOS may have compatibility quirks with the latest app build. I would still recommend confirming your Inspira app is fully updated and consider reinstalling it to ensure a clean install.

Would you like help with checking your current app version and reinstalling it? That could potentially resolve conflicts causing the logo flashing.